โรงแรมใกล้หมู่เกาะแคทเล็ตต์, เฮย์ส

"clean handy location"

"I rarely would give a five star review, this property was so beautiful, beautiful welcoming, and extremely clean. My husband and I enjoyed breakfast every day with a beautiful view of the water & the staff were so friendly and accommodating for all of our needs. A+ for the luxurious towels and amenities. I hope our travels bring us back."

"I enjoyed my stay as always..No complaints..!!"

"A great place to stay, near a lot of things. I would definitely recommend it."

"The air conditioning was terrible, area smelled of smoke, no ice machines. Breakfast was packaged snacks."

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"Staff friendly. Breakfast very good although not included. Many amenities for kids next to Busch Gardens. Bed nice, however ceilings and carpet not clean and dilapidated. I had very limited options to cancel second day; would have been reimbursed very small amount;That was unacceptable. Probably more options if had booked through hotel. Did not see a phone number on Expedia to call directly."

"What a great little gem! Highly recommend!"

"The pool closed early so we weren’t able to access it and the rooms weren’t that clean"

"I think they can repave the parking lot and spruce up the outside along with the lobby. It doesn’t look to appealing.Need hospitality to throughly clean rooms. They left used towels in our room. Staff were friendly. The breakfast could be better and the elevators need work."

"My stay at this hotel was very disappointing. The property is extremely outdated, and our first room was unacceptable. When we opened the door, the entire lock assembly was lying on the floor, the door was already open, and it looked like someone had tried to break in. We were moved to another room, but the air conditioning wasn’t working there either. The only positive part of our stay was the gentleman at the front desk. He was very kind, professional, and did his best to help...

"Kind and helpful staff, good food options and availability, overall good room, clean, safe and great location with fair price."

"Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for...

"It was a short stay for the finances however I had to change rooms 2 times. Bathroom was being worked on and t.v wasn't working in 2nd room. The staff was very polite and helpful. There was 1 bug we saw on our way out. I think once the small renovations are done it'll be better. Bedding could use some updating or replacing."

"Very outdated. Hall carpet dirty and stained. Room walls cracked, bathroom lacking towel rods. Toilet and sink clogging. No hair dryer (,as advertised). Not worth what was charged. Not a repeat."

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"We had two rooms. Very basic but clean. Breakfast was included which we ate our first day. We went out for breakfast afterwards as their breakfast is very lacking and not very good. We needed a clean place to sleep, so it worked for us."

"Everything except for the staff and bed is horrible. I stepped on a bug in the middle of the night when I used the bathroom. I guess that's what we get for what we pay for."

"Only for the desperate."