"Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby.
Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside.
The experience is excellent and the breakfast at the restaurant is delicious
"
"The building is simply magnificent.
No matter where you are or what you look at, it fills you with a sense of happiness.
The breakfast was also incredibly delicious and the perfect way to start the day.
In addition, a handwritten message was delivered to the room,
and on it was a quote from the Dalai Lama, written by hand.
Such a thoughtful gesture!
Above all, the staff are truly exceptional.
When I had a question about the air conditioner in the room,
a staff member came to help — and to my...
"23 Love Lane has a great location, close to every major attractions and places to eat, drinks and hang out. The service is great all staff always fulfil our needs. They even have afternoon tea time where you can relax with drinks and snacks after walking the whole day. Room and surrounding are very charming. We like it very much. Thanks!"
"Incredibly unique property that used to be an old herb shop now tastefully refurbished into a boutique hotel. They kept all the old stuff from years past on display, and while it had modern amenities it still maintained that old charm. Highly recommend!"
"Good location to the heart of Georgetown. But this time have had a bad experience with the other guest in the room next door and the smoke outside from a joss house next door."
"This hotel is in the best location for exploring the old city of George Town. Close to lots of restaurants and sites.
The room was very comfortable and clean. The staff were friendly and helpful. "
"This beautiful colonial hotel is within walking distance to all turist sites in Georgetown.
The staff is super friendly, the food and fresh juices were delicious. We loved it and hope to go back next time we go to Penang. Absolutely recommend it!"
