Dear Lord we see the score but you didn't write the explanation. Can you explain what appened?King regards

Dear Rebecca,We can understand of course the situation, but it was officialized the state of Emergency in our region.In the whole region there were difficulties for days.The lack of water was only for a few hours fortunatly, respect of other people in the city centre.You can surely understand, that It does not depend on our structure or service.We have worked with our generator in order to guarantee the normal service and with a tank of water to not have problem due to the emergency. The interruption of electricity sometimes was caused to the impulses from city centre electric system, when they were trying to repair the problems in the City.We are really sorry for the inconveniences, and we really hope you will accept to give us the possibility to host you again, but like we usually do, with our best services.We remain at your disposal and offer you ourBest regards

Dear James,We can understand of course the situation during your stay, but it was officialized the state of Emergency in our region.In the whole region there were difficulties for days.We have worked with our generator in order to guarantee the normal service and with a tank of water to not have problem due to the emergency. The interruption of electricity sometimes was caused to the impulses from city centre electric system, when they were trying to repair the problems in the City.We are really sorry for the inconveniences, and we really hope you will accept to give us the possibility to host you again, but like we usually do, with our best services.We remain at your disposal and offer you ourBest regards

Dear Lena,we are sorry about your problems during your stay, in those days we were in an unpredictable state of emergency in the whole region, due to the fires in the whole Area, there were lots of electric and hydric problems. We were working with our generator, in fact, in order to guarantee the normal service, but sometimes the attempts of the technicians in the city, caused interruptions in the air conditioning system.We hope to have the possibility to host you again and give you the best service and wer offer you our Best regards

Dear James,We can understand of course the situation, but it was officialized the state of Emergency in our region.In the whole region there were difficulties for days.We have worked with our generator in order to guarantee the normal service and with a tank of water to not have problem due to the emergency. The interruption of electricity sometimes was caused to the impulses from city centre electric system, when they were trying to repair the problems in the City, and sometimes it interrupts the AC system.We are really sorry for the inconveniences, and we really hope you will accept to give us the possibility to host you again, but like we usually do, with our best services.We remain at your disposal and offer you ourBest regards

Bonjour,merci pour votre message.Nous sommes ravi de vous lire et de savoir que tout s'est bien passé.Nous esperons vous revoir bientot.CordialementGiuseppe

Dear Amanda,thanks a lot.We are so happy to read your comment.We hope to see you next year.King regardsGiuseppe

Dear Madame Jessica,thanks for your comment.All of our environments are cleaned everyday but we will do the best.Yours suggestions are welcome and we hope to see you the next year.King regardsGiuseppe