Search Hotels Near Castle Point Shopping Centre, Bournemouth

"One of the cleaning staff thinks she sly comes in your room knowing it's in use it's happened everytime iv stayed there apart from 1 time and iv been there a more then a few times"

"Rooms were clean, but a bit dated. Had parking, had to pay extra for parking, but otherwise staff were friendly, no concerns otherwise. "

"The lady working on reception and in the breakfast room. Was outstanding."

"A very well used hotel not as special as I had expected. The air conditioning didn’t work in the room and no windows that open. The windows were not kept clean and hadn’t been for a long time which was very evident in the dining and reception area. The swimming pool was not clean be it the end of day when we went into the pool. There was a considerable amount of hair and fluff floating and the changing area was not kept clean. Floors were wet and clumps of hair in numerous places. Thus I didn’t return to the swimming area. Breakfasts were not good. Eggs were over cooked and bacon too hard to eat. Not enough variety."

"Unfortunately this beautiful hotel is going into disrepair and needs renovations. Breakfast was average. Above all, they need to pay for cleaning as almost every corridor needs cleaning. Room was small but sadly not clean! I rather not to look at the radiator as it was full of cog-webs, spots, .. I love the location and the communal areas and live music. I always come back only for the good atmosphere."

"Windows in bedroom nailed shut which was a bit of an issue suffering from claustrophobia.. Room clean comfortable. Staff nice "

"We stayed here last year and had a very pleasant stay , so booked again. The staff were very nice and the room , although a little basic was comfortable , even though the Tv would'nt work properly. We had a meal there again as last time it was very good , with a full menu , good service and reasonable prices. However this time we were dissappointed as we booked an early table at 6.15 and were then told they had run out of Steak already . My husband ordered the burger but the chips weren't good and not very hot and the burger & bun very dry . The couple next to us had the same complaint. Over all the stay was value for money but the food not as good as last year unfortunatley."

"Had to use caltons facilities only room was in east cliff and the parking there is shocking way over priced i payed over £30 for the night."

"Really great stay the rooms were beautiful decorated and had lovely additional touches like a dab radio, gorgeous body and hand wash, tea and coffee facilities with biscuits. The staff were friendly we arrived early and they were able to let us check in early, free parking and a fabulous cooked to order breakfast included. "