โรงแรมใกล้โรงกลั่นไวน์แคสเซิล เกลน เอสเตทส์, ดอสเวลล์

"Bugs"

"Staff charged my card twice for a supposedly card on file. I understand for the card on file for damages, but twice? Then, the following day, they charged my card again for the room after booking it through Expedia. To make matters worse, there were cockroaches in the room. I advise you to stay at your own risk, as I will never return to that establishment and flag the double transaction you made at check-in. If you’re going to collect a deposit, a hold, or for the room, you should clearly...

"Everything was excellent"

"I can't speak for anybody else or any other review, but I'm speaking for the review that I personally had the one night that I stayed there. I recently stayed here during a late-night trip, checking in around 8:00 PM and leaving around 8:00 AM the next morning. Because my stay was so short, I didn’t have enough time to fully evaluate everything the property had to offer. The room was clean, and the staff were friendly, professional, and helpful. One of the biggest positives was the pricing. The...

"Not a ton of amenities but it’s been updated. Very clean. Good enough for one night after being at King’s Dominion all day. Would not do a long stay here but it’s fine for what we need. Slept great. Mattresses were comfortable."

"I booked a downstairs handicap accessible room because I struggle with stairs. I got there and was told there was no bottom floor rooms or handicap accessible rooms. Will never stay there ever again. Very disappointed!"

"I have stayed at this property several times in recent travel. This time I had an experience with bugs in the room, not in the bed, but in the room. I am sure its hard with many travelers coming and going in a hotel, this will need to be addressed by the property owner. With that said, the staff and hotel manager were accomodating. I was tired and checked in late, I then found bugs in two of the 3rd floor rooms and had to be moved. The staff was extremely helpful and accomodating. Their quick...

"Peeling paint, dirty hallways, almost non-existent breakfast options"

"The room was not clean. There were food items under the beds and the couch. There was no shampoo or body wash. They handed me body wash with no top and filled an empty bottle of shampoo that wasn’t meant for shampoo. The outlet by the bed doesn’t work and is coming out of the wall. There is rarely a staff member available at the desk, and they don’t answer the phone number given."

"The water preasure and temperature were amazing! The bed was soft, pillows plush but that frame was loud! Haha. It's on the nicer end of what you'd expect from a truck stop motel of that price but it was one I'd go back to."

"It\n Was a very clean room"

"I liked nothing. I left less than 1 hrs. There"

"The beds were comfortable a little small but its durable the rooms weren't bad at all."

"Staff very nice, even when we checked in at 12:30 am. Clean hotel! Great for us for a few hours"

"Desk person on the evening of the 2nd was not very helpful. We had to wait in the lobby over 20 minutes to get a room. Desk person said she was waiting to hear what room was clean. Once at our room, tried to get the TV to work; it turned on but we couldn’t get a picture. After 30 minutes of trying, attempted to call the front desk. Only static on the phone. No one answered. Went back to the front desk, same person there reported TVs were new and she couldn’t help. No one from maintenance to help...

"Dirty room, no closet/hangers, no shampoo and bad soap bars, dirty/stained towels"

"I was impressed with the cleanliness, specially the breakfast area"

"The room was spacious and comfortable. It's great that there's enough counter space in the bathroom. We liked that some of the furnitures are modular and reconfigurable to our liking. We also enjoyed the convenience of having the nice breakfast without having to leave the hotel."