Staff was helpful for some reason like refrigerator was not working for 1st two days and they changed it with new one but that was our last day there..
it was too hot so they should have proper cooling system but it was terrible, bedsheets were dirty there was no lights in the room to get ready it was just a dim night bulb
Drug paraphernalia on the nightstand. Sheets have stains , sink and room not cleaned before checkin. Left this hotel mid-stay to go to another. Expedia nor the hotel refunded my stay even though I provided pictures
เข้าพัก 3 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Rudy
20 มิ.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
This property was very unique experience. They outrighttly said that they dont have my booking. After showing them the confirmation from expedia, they still refused and said how can they book the property. We dont have such rooms and we dont make money with them. After being told that I am traveling with 4 kids and need a night stay, they offered 2 beds and asked for $50 with no extra blankets. Horrible experience and I am going to spread this word across.
Room very run down, marginally clean, bathtub not working properly (broken pieces), hot water mostly non-existant even though staff supposedly addressed it once in the evening while i was out.Mattress was ok and staff was nice when i spoke to them
Housekeeper Jessica was absolutely amazing and beyond helpful if she was to ever decide to leave this place would be in trouble , the owners of the property are horrible money hungry money grubbing people who take advantage of any and everyone they can so that they can live comfortably!!!! They are noisy always in your business and just down right rude!!!!
เข้าพัก 1 คืน, พฤศจิกายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
YaVettee
29 พ.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
front desk informed me HOTELS.COM falsely reserve rooms that are NOT available. your reservation list is NOT the real list used at the hotel. I did not stay because there was NOT a king bed / smoking. All they had left was a DOUBLE bed. Watch out with hotels.com NOT TRANSPARANT and truthful !!!
Let me start by saying this is my second time staying here. The first room I was in was in MUCH better condition than the most recent one. The outlet behind the bed had duct tape over it so it couldn't be used. which meant the only other outlets were on the other side of the room where the TV and fridge were plugged in. The TV didn't work and I had to plug my phone in across the room which left me with lots of free time to assess the condition of this room, which left lots to be desired. The bathroom was recently "renovated" so that was OK. however I had to leave my socks by the bed and put them on whenever I got out of bed because the carpet was gross and sticky and left a gross residue on the bottom of my feet. The only upside to this room was it was around the back of the building and didn't have neighboring rooms so it was significantly quieter than the previous room I was in. Also the ladies working the desk were downright delightful and a pleasure to experience. I wish I had their names so I could shout them out.
First of all, we reserved a room with 3 beds, it was the last one, but that's what we reserved. I called the reception to let them know that we were late... no problem they said... That room wasn't available when we showed up...
Second. It was midnight, not good illumination in the room, but enough to see that was a really old and not well maintained, not clean... of course.
Third. I told my children not to walk barefoot because the carpet was disgusting, and glad I did. When we woke up, a cockroach was having a party on that carpet and we found some bug parts in between the sheets.
The worst motel/hotel we've ever stayed... by far..., period.
I understand now why it was the only option available close to kings dominions that night.
Lady at front desk very rude and not friendly at all. Found a bedbug crawling on my arm second night there. Would have left immediately but had no money for somewhere else after paying for here
The staff was great. The hotel is just very run down. We asked for non smoking, the smell from smoke was so strong it would cling to my hair and clothes. That made it miserable for me. No other rooms available, but I'm sure it would have been the same. I bought candles to help the smell.
เข้าพัก 6 คืน, พฤศจิกายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
adturner
30 ต.ค. 2017
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Afordable, not bad for what you pay
So first the night time attendant took forever to get to the desk. It was late and I am sure he was asleep, but it was cold and I rang the door multiple times before calling another couple. Once finally checked in the room #4 had been upgraded in the ways they plan to upgrade. The Bathrooms we clean and newly re done. I liked the tile in the shower, it just didnt drain very well. The bed was comfortable,
We used our own sheet on top of the blankets and our own blanket. The Heat was cold... it is an old Motel and you can tell that, while upgrading the could have used some spackling to fill in cracks and dents for a face lift. For what you pay though, other then the spider I woke up to in my hair that I picked up and tossed accross the room in my groggy state( I did get up and find/kill him). It is a place to sleep if you are staying a couple nights.
I would recomend if you didnt plan to do anything but sleep and shower in the room...
The door to the front desk and there was at least a 5 minute wait for someone to appear to open it. The light run by the switch inside the door had a short and the light did not stay lit. The room was very small. All of the outlets had space showing around them and the plaster was falling away around the air conditioner. The room and bedding were clean although there weren't enough clean towels or washcloths! The price was cheap so I guess we got what we paid for!
Condition of room was run down (room was attached to main lobby rather than majority of rooms). Location was good for a Kings Dominion visit (10 mins away). Suitable for a cheap short stay.