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"Great service 10/10 hotel"

"Great hotel"

"Good place"

"Just not what we expected from a Hilton. Room seemed not well kept. Shower leaked during night and woke us up. Fire alarm went off twice and no one would answer the phone at front desk. Ended up walking down to see what was going on. Had to check out at 3:00 am to catch flight. Was told computers were updating and they couldn't give me final receipt for room. Despite various calls/emails since to the hotel, Expedia, and Hilton, never did receive final receipt. Unfortunate experience...

"Gran hotel, espectaculares vistas, gran desayuno y personal sumamente amable! 10/10"

"Alles war sehr gut."

"This place was unreal and would highly recommend!!! A perfect location, great food and bars a beautiful spa and the rooms and view were unforgettable!! I will definitely be back!!"

"They stole my wife’s undies and some other clothes"

"The staff was cheerful and helpful as soon as we entered. The room was spacious and impeccably clean. The view from our room of the river and the bridge were like a screensaver - so beautiful. I highly recommend getting the breakfast. The selection was great. The only slight downside is that there is no full-service restaurant on prem. There are a few options very close-by but besides breakfast, they only serve bar snacks."

"Gorgeous place with Gorgeous views easy to get around the city. The staff was so attentive. I would totally stay here again"

"Fantastic hotel with excellent facilities, it has all, bar, restaurant, gym, the best buffet breakfast and outstanding service, delicious food, and a perfect location. Everything exceeded our expectations, and the staff made our stay truly enjoyable. Highly recommended!"

"Unique experience on the river"

"Lovely hotel centrally located but after having stayed at 5 stars all over Europe, I’d say this place has yet to learn more about what it means to provide 5 star service. As a family traveling with a 7 year old were surprised to learn upon arrival that the pool was only available from 8am-11am for our child, The concierge wasn’t very helpful or offered any insights for our stay in Porto. For a small-ish property you’d expect more personalized service. Facilities are great there is no doubt...

"Great hotel- staff very friendly and helpful, central to everything in town and very clean! Highly recommend!!"

"Amazing"

"This is a beautiful hotel, with a good location. The downfall is the extras needed when booking. I recommend booking through the actual Marriott app. For Expedia, I didn’t understand all the extra things like breakfast/ spa. We didn’t know breakfast wasn’t covered until the last day when they gave us the bill and we realized we had to paid the previous two times( if we knew we wouldn’t have ate there for breakfast at all). The spa is extra but the hot tub was broken. Again beautiful hotel but...

"Cons 1. Hairdryer was jammed when we checked in & the head had to be replaced as it was inoperable due to hair jammed into the head of the hairdryer. 2. The website says air-conditioned rooms but staff informed they are air cooled.The first night was very sweaty & uncomfortable to get sleep. Staff asked us to open the window for ventilation.This wasn't an option as this overlooks a highway & lot of traffic noise. 3. The hotel is located in Gais & requires Bolt & Uber for any Porto related...

"If using the indoor pool, bring a swim cap and flip flops so you don’t need to purchase them. Otherwise, great stay just outside of Porto. We used Bolt to get around during our stay."

"Everything was fantastic, the only reason for not putting a 5 star is the air conditioning is not very good."