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Aparthotel

Playa Cartagena

4.5 star property

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Playa Cartagena aparthotel near Bocagrande Beach balances Cartagena's energy and relaxation. Guests enjoy three outdoor pools, including a children's pool, and a playground. Practical amenities include laundry facilities and high-speed WiFi throughout.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Beachside

Luxury Suite, 2 Bedrooms, Ocean View, Beachside | Living area | Smart TV, smart speakers

Luxury Suite, 2 Bedrooms, Ocean View, Beachside

  • Ocean view
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds, 2 Single Trundle Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View, Beachside

Junior Suite, 1 King Bed with Sofa bed, Ocean View, Beachside | View from room

Junior Suite, 1 King Bed with Sofa bed, Ocean View, Beachside

  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 Queen Bed with Sofa bed, Beach View, Oceanfront

Signature Suite, 1 Queen Bed with Sofa bed, Beach View, Oceanfront | Terrace/patio

Signature Suite, 1 Queen Bed with Sofa bed, Beach View, Oceanfront

  • Beach view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Ocean View, Oceanfront

Junior Room, 1 King Bed, Ocean View, Oceanfront | In-room safe, individually decorated, individually furnished, free WiFi

Junior Room, 1 King Bed, Ocean View, Oceanfront

  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Bocagrande, a neighbourhood in Cartagena, Playa Cartagena is in the entertainment district and on the beach. Walls of Cartagena and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. San Felipe de Barajas Castle is another place to visit that comes recommended. Spend some time exploring the area's activities, including whale watching. Visit our Cartagena travel guide
View more Aparthotels in Cartagena
Map
#7-12 Cra. 1, Cartagena, Bolívar, 130001

What's nearby

  • 0_1439R-1036090
    Bocagrande Beach
    2 min walk - 0.2 km
  • Rio Cartagena Casino
    5 min walk - 0.4 km
  • Centro Comercial Nao
    5 min walk - 0.4 km
  • Plaza Bocagrande Commercial Center
    14 min walk - 1.2 km
  • Castillo Grande Beach
    15 min walk - 1.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Restaurants

  • Ely Café
    2 min walk
  • Juan Valdez Café
    1 min walk
  • Caffe napoli
    4 min walk
  • Hotel Capilla del Mar
    3 min walk
  • La Fonda Antioqueña
    2 min walk

About this property

Playa Cartagena

  • Luxury aparthotel near Bocagrande Beach
  • Located close to Clock Tower and San Felipe de Barajas Castle, Playa Cartagena provides a terrace, a playground and laundry facilities. Free in-room WiFi, with a speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and a children's pool, along with sunloungers
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), smoke-free property and outdoor furniture
    • Barbecues, a front desk safe and a 24-hour front desk
  • Room features
  • All rooms are individually furnished, and have comforts such as air conditioning and smart speakers, as well as perks such as free WiFi and separate sitting areas.
  • More conveniences in all rooms include:
    • Showers, hairdryers and shampoo
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

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Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • 3 outdoor pools
  • Couples treatment rooms
  • In-room massages
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: COP 75,000 for adults and COP 60,000 for children
  • Champagne service
  • Chef service

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 48-inch Smart TV
  • Smart speaker

Outdoor areas

  • Furnished balcony/patio
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Free local calls
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Children's pool
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: COP 60000 per accommodation, per stay (varies based on the length of stay).
  • Administrative fee: COP 120000 per accommodation, per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 75000 for adults and from COP 60000 for children
  • Housekeeping fee: COP 65000; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1003

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Playa Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Cartagena?

Self-parking is free at this property.

What time is check-in at Playa Cartagena?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Playa Cartagena?

Checkout is at noon.

Where is Playa Cartagena located?

Located in Bocagrande, this beachfront aparthotel is in the entertainment district and within 2 mi (3 km) of Bocagrande Beach, Clock Tower and Walls of Cartagena. San Felipe de Barajas Castle and Marbella Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Cartagena Reviews

7.0

Good

7.6

Cleanliness

7.4

Amenities

7.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

Reviews

Verified

10/10 Excellent

Danis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, quiet place, very friendly staff. Lots of shops and restaurants nearby.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location! Beautiful pool!
Stayed 5 nights in Mar 2025
Verified

8/10 Good

douglas

Liked: Cleanliness, room comfort
Good spot for one night. Balcony is a plus
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jaipreet

Liked: Cleanliness, property conditions & facilities, communication
Amazing place, with great view
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay Playa Cartagena with the beach directly across the street we were able spend our morning walk on the beach.The staff was very helpful in any of our needs from getting a taxi to restaurant suggestions.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Joey

Liked: Cleanliness, property conditions & facilities, communication
Great place. Just as advertised. Safe area and directly across from the beach.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Desvernon

Disliked: Property conditions & facilities, communication
ROACHES! They come out when you cut the lights off . Only one key is provided so you have to remove the key and come back to. A hot room. No basic toiletries, also charged a management fee with no management ! front desk staff are slow and incompetent. Nice location from the beach.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Maria E

Disliked: Cleanliness
The apartment was clean when it was received but has many cockroaches and they come out too much at night. the security and reception service is fatal. they are not friendly
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Said

Liked: Cleanliness, room comfort, communication

Stay here!

THIS PLACE IS AMAZINGLY BEAUTIFUL, PERIOD! I HIGHLY RECOMMEND IT TO ANYONE. That's all I got to say. Don't mind the lobby, but your apartment looks better than the photos
Stayed 3 nights in May 2024
Verified

6/10 Okay

Chidubem

Liked: Cleanliness
Wouldnt recommend, owner stopped responding when I needed help. The front desk wasnt of much help when dealing with issues with room
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Bed was way too hard for my liking. Coffee supplies would have been appreciated.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Jairo

Disliked: Cleanliness, amenities
Room was full of cockroaches, had to sleep with the lights on. Called property manager but very little was done. Needless to say would not recommend or ever stay here again.
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Phillip

Disliked: Cleanliness, amenities, property conditions & facilities
So they still have a cockroach problem. I booked this hotel a while back before seeing the cockroach problem from the other guest that stayed there before me. I reached out to them and they said there was no problem anymore and it was fumigated. That wasnt the case. I even brought roach traps with me for anticipation. That wasnt even the only problem. Pictures of the room looked beautiful online but in person was just old and dirty. Lots of missing amenities. Even basic ones like no shampoo or conditioner! Hair dryer was there but not working and was also dirty. They have a dryer and washer but no laundry detergent provided. They provide towels but theyre soo cheap. Like one ply towels from the dollar store. Like it would not absorb any water and when i would use it, it would make be super slippery. No hanging racks in the bathroom either to hold your towels or clothes at all. They have a safe lock but it doesnt work as well. Kitchen stovetop doesnt have an igniter but they provide matchstick lol. Not even given a lighter. Like come on. Pretty much not a lot of stuff is working or theyre just very cheap with the provided stuff. Owner is based in Texas in the US and denied my refund because of the cockroach problem and false advertising of the provided amenities. I would NOT recommend this place for how much ive paid which you can go to the hilton or hyatt for better service. Room service is extra 15$ to clean up and also property manager fee as well. He doesnt do much. AVOID!
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Lindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Chambre avec belle vue et propre.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

jessica lizethe morales

Liked: Amenities, property conditions & facilities
Todo excelente ! El único tema es que no dan jabón ni shampoo y al menos deberían dejar unas muestras “ para poder tomar una ducha recién uno llega . Porque es lo primero que uno quiere hacer ! Y no hay nada ! Lo bueno es que enfrente hay una farmacia y pueden adquirirlos ahí, y a media cuadra supermercados , restauran te a , playa etc !! La vista de la recámara es espectacular !
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Una estancia súper cómoda, céntrica y con grandes vistas, hay muchos lugares para comer muy cerca y el centro está a unos minutos en auto, muy seguro
Stayed 4 nights in May 2025
Verified

8/10 Good

YAMILLET

Liked: Cleanliness, communication
Este apartamento tiene una vista espectacular. Fue la razón principal por lo cual lo rentamos. Esta bien ubicado cerca de restaurantes, cafeterías, supermercados. Lo único que no me gusto es la primera impresion cuando entramos al apartamento, no sentí que estuviera muy limpio o que lo hubieran limpiado recientemente para nosotros utilizarlo. Considero que podrían trabajar un poco más en la apariencia interior del apartamento. A parte de eso, la comunicación con el encargado fue excelente y como mencioné la vista desde el balcón es espectacular.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

JOSELITO

Liked: Cleanliness, property conditions & facilities, communication
Deben hacer mayor referencia en la página de los protocolos y permisos para el ingreso de menores a la propiedad, esto para que el huésped tenga claro y gestione los documentos necesarios.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

FRANCISCO JAVIER

Liked: Cleanliness
La vista espectacular, no malo es que al llegar ni una botella de agua, un rollo y mini jabón de manos para 4 días. Te ofrecen cocineta cuando no hay aceite, azúcar o productos básicos que debería haber en cualquier lugar. cafetera sin filtros. El baño no servía, ni el siete acondicionado ni caja fuerte. No hay toallas en la cocina ni trapos para limpiar si ensucias algo. Se debe considerar que si vienes de viaje no cuentas con los accesorios básicos antes mencionados.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

leslee

Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Santiago

Disliked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2025
Verified

10/10 Excellent

edward

Stayed 1 night in Jan 2025
Verified

2/10 Terrible

keith

Disliked: Room comfort, communication
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Johanna

Stayed 3 nights in Apr 2024