โรงแรมใกล้ศูนย์บริการนักท่องเที่ยวคาร์เมล, อินเดียแนโพลิส

"Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!"

"Customer service was a little lacking in the mornings over the weekend. Asked for waters on the morning of the second day and they stated I needed to buy them and it was only free when checking in. Asked for a noon checkout on Sunday and was told they dont offer late checkouts anymore. Amentities within the room are basic. Small/rough towels and single ply toilet paper. Underwelming considering the price. Room was clean and quiet, so if you aren't looking for much more than that youre good...

"Great stay"

"We had an issue with our room that required we switch rooms in the middle of the night. I was told a manager would speak to me in the morning and “make it right”. I stopped by at check out and the manager didn’t even come out from the office but instead told the clerk to tell me they would call me. That was 8 days ago and I have still not received a call. I have stayed at this property three times over the last year and will not again. (Unrelated side note: While she was friendly, the front desk...

"Great hotel! Having a washer and dryer was super helpful as we were staying there as a basketball team and I was in charge of washing and drying uniforms. Having more than one washer and dryer for the entire hotel would have been beneficial as there were also baseball teams there who also were needing to wash uniforms."

"Rooms were well maintained, clean and spacious. Staff was very welcoming. Breakfast was great, lots of options to meet any personal preference."

"Great area close to restaurants and shopping"

"The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on."

"Great shower"

"Clean room. Great staff. Quite."

"We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel."

"Property appears to be in average condition, Rooms good, Pool and ice machines and such in poor condition. Breakfast area was Good and Food was good. Prices in the onsite market were a bit steep. Staff was great !!! Parking decent. Lots of kids, running around, doing local sports tournament stuff. Need a place to stay and this property filled the bill, would stay again, if necessary. Thank You"

"This is a very nice hotel. Easy check in, clean rooms, nice pool, great breakfast. Great experience overall."

"This hotel was beyond amazing! Front desk staffers Michelle and Arman were the nicest and most helpful hotel staff I have ever met! They were polite, helpful, and always smiling! They were super nice to my little guy who is a definite handful! The rooms were great and we had a Deluxe Queen and the extra space in the room was amazing!! Would definitely stay here again if in the area! Tell Michelle and Arman we said amazing job!"

"Room smelled like smoke. Toilet seat was broken. Extremely Rusty soap dish in the shower."

"Loved everything about Hotel Nickel Plate. I will be back."

"Employees were great. Property is in need of serious maintenance. Room was in need of repair. Musty smell everywhere"

"The breakfast was very nice. I like a hot breakfast in the morning with different variations of food especially since I’m lactose intolerant. I don’t eat much but it was very nice that they had almond milk, and even hard boil eggs so I could have have eggs without cheese in them. The staff running the breakfast were so kind and professional. I would stay here again for my sons baseball tournaments"

"All I can say is Terrible !!!!"

"Nice place to stay"