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"My 3rd stay in this hotel. You can hear people in the other room talking, kid screaming and even phone alarming. Not a big deal if it's not 1AM."

"The hotel and rooms look tired and in need of a facelift. There is a cafeteria in the lobby which is a welcome addition. My room had a window and good view. TV picture was watchable but poor quality. I liked the BBC channel."

"Clean spacious lobby and restaurant. Staff specially the security are very helpful!"

"Awesome food variety "

"Clean, convenient and friendly staff!"

"マニラ国際空港からグラブで１５分　建物は一部老朽化も有りますが、セキュリティも安心で、何処に行くにもロケーション最高です。スタッフも笑顔で優しく対応。"

"I have never stayes at a nicer, cleaner, modern, Amazing hotel and room. (palace)"

"Nice Staff"

"Competent Staff…"

"The staff were very accommodating and friendly. It’s near to various malls around the vicinity. NOT a pwd friendly ~ they have no ramp. "

"Our stay at Sheraton Manila Hotel in Newport was excellent. The staff were awesome, friendly, welcoming, and always helpful throughout our stay. The hotel was very clean and well-maintained, and the breakfast had a great selection with delicious options. One of the best features was the convenient connection to the mall, which made dining and shopping very easy. Highly recommended for comfort, convenience, and outstanding service."

"Clean room friendly and helpful staff"