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"Emily at the desk was amazing! Helpful in every way. Hghly recommend the Parkgate for a Cardiff stay."

"Nice rooms, breakfast and facilities"

"Myself and my partner were really impressed by the beautiful decor at Lanelay Hall the hotel and our room was very spacious - the biggest room I’ve ever had whilst staying at a hotel. The happy birthday treats and petals were a really kind lovely touch too. The location was disappointing as we pulled up to the hotel gates in a housing estate (our expectation was a countryside hotel). Also one of the skylight blinds was broken in our room and left a gaping hole of bright light into the room which...

"Room was clean but surprised no water. Distinct lack of water available on site However the hotel was lovely and well kept"

"The staff were helpful, the environment was clean, and the stay was generally peaceful with no disturbances. However, we were disappointed with the swimming pool facilities for families with children. There was no separate pool for kids, and the main pool was 1.3 metres deep. Surprisingly, the hotel had designated this pool for family and children's swimming sessions between 7:30 a.m. and 9:30 a.m., which did not seem practical or safe. There were also no safety aids available, and no lifeguard...

"We have stayed at the Vale a number of times in the past. Clean rooms, helpful staff. Normally play golf which is also good."

"Good"