Search Hotels Near Capital Helpline, London

"A decent enough hotel. Location was good, I stayed on the 9th floor and was a little distracted by the noise from the rooftop bar on level 10, but that eventually stopped just after 11pm."

"Everything A+"

"Carpet in our room needs to be replaced. Huge stains . "

"I was very disappointed in the cleanliness of the room. The did not seem to have been dusted, or vacuumed. The bathroom sink did not look to be cleaned and had what appeared to be makeup residue all over it. The soap dispensers were nearly empty. You are only given 2 bath towels and a tiny floor mat. The wall next to the bed appeared to have things smeared on the wall. There must be a night club attached to the building because you can hear and feel the bass of the music until 3AM. Even with ear plugs you can still hear the music and feel the vibrations."

"Very good food "

"Very awesome hotel. Staff went out of their way to make me feel welcome. Housekeeping staff were extremely attentive. I would gladly stay there again."

"The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at"

"Incredible all around. I stay here every time I am in London. Great customer service, rooms and location."

"I was given an accessibility room which I did not require. There was no hot water in my shower. I was able to switch rooms but given a queen bed when I booked a king. The water was hotter but still not at the level I would have liked. It was inconsistent throughout my stay. Cleaning staff changed the bedding but did not remove the garbage. So strange. But the hotel is at a very convenient location. It’s quiet and the rooms are clean. The front reception staff are very friendly and extremely helpful. I would still recommend this hotel."