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Haymarket Hotel, Firmdale Hotels

5.0 star property
Luxury hotel with fitness centre and spa services

Choose dates to view prices

The Haymarket Hotel, Firmdale Hotels offers a refined sanctuary near Leicester Square. Guests can enjoy massages, facials, an indoor pool, and nearby Trafalgar Square and Piccadilly Circus. Brumus Bar and Restaurant serves meals all day, and free WiFi keeps everyone connected.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
The current price is ฿19,348
฿23,217 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Room

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Junior Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

One Bedroom Suffolk Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Terrace Suite

Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1 Suffolk Place, London, England, SW1Y 4HX

What's nearby

  • Leicester Square - 1 min walk - 0.2 km
  • Piccadilly Circus - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Big Ben - 14 min walk - 1.2 km
  • Buckingham Palace - 15 min walk - 1.3 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • Gatwick Airport (LGW) - 94 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Thai Square Trafalgar Square - ‬2 min walk
  • ‪St James Bar - ‬2 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪Farzi London - ‬1 min walk

About this property

Haymarket Hotel, Firmdale Hotels

Luxury boutique hotel near Trafalgar Square
A short walk from Leicester Square and Piccadilly Circus, Haymarket Hotel, Firmdale Hotels provides a library, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a massage or a facial. The on-site restaurant, Brumus Bar and Restaurant, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), babysitting (surcharge) and a lift
  • Meeting rooms, massage treatment rooms and laundry services
  • Wedding services, a front desk safe and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 53 individually furnished rooms include comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Tempur-Pedic beds
  • Bathrooms with designer toiletries and hairdryers
  • LED TVs with satellite channels
  • Daily housekeeping and desks

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The Soho Hotel, Firmdale Hotels

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 776 reviews
The price is ฿20,801
฿24,961 total
includes taxes & fees
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 78.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Haymarket Hotel, Firmdale Hotels have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Haymarket Hotel, Firmdale Hotels?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Haymarket Hotel, Firmdale Hotels on 16 Nov 2025 start from ฿19,347.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Haymarket Hotel, Firmdale Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haymarket Hotel, Firmdale Hotels?

This property doesn't offer parking.

What time is check-in at Haymarket Hotel, Firmdale Hotels?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Haymarket Hotel, Firmdale Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Haymarket Hotel, Firmdale Hotels located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Regent Street, Trafalgar Square, and Leicester Square. Piccadilly Circus and The Strand are also within 5 minutes. Piccadilly Circus Underground Station is only a 4-minute walk and Charing Cross Underground Station is 5 minutes.

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Reviews

Haymarket Hotel, Firmdale Hotels Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 502 out of 547 reviews
Rating 8 - Good. 33 out of 547 reviews
Rating 6 - Okay. 7 out of 547 reviews
Rating 4 - Poor. 3 out of 547 reviews
Rating 2 - Terrible. 2 out of 547 reviews

Reviews

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at The Haymarket Hotel for our 40 wedding anniversary and were there for 4 nights. The hotel is great, oldy worldly but also modern vibes, unique swimming pool with very colorfull umbrellas and lounge beds, very cool ! Staff were brilliant, looked after us and had a treat for our anniversary weekend, so friendly and always happy to help and go the extra mile. Cant recommend The Haymarket enough and we will be back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Micheline

Liked: Amenities
Thank you for making our visit a memorable pleasant experience
Stayed 5 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket exceeded my expectations. The staff were excellent, great location and beautiful hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA INES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best brand of hotel in London
Stayed 2 nights in Dec 2024

10/10 Excellent

Mujtaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Haymarket Hotel in August for a week and had an absolutely wonderful experience. The rooms were spotless, comfortable, and perfectly located - just a short walk to Trafalgar Square, Leicester Square, Covent Garden, and other major attractions. What truly made our stay exceptional was the staff. They were attentive and extraordinary, remembering our names, our meal preferences, and even offering thoughtful suggestions for activities tailored to what we enjoy. Breakfast was delicious every morning, with the wait staff showing the same warm attentiveness. Traveling with family, including our 12-year-old, we were touched by the little details - like the ice cream voucher he received, which he happily enjoyed. These personal touches made us feel genuinely cared for. Highly recommend the Haymarket Hotel for anyone visiting London - it’s the perfect blend of comfort, location, and exceptional service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

We loved the location of this hotel. It was a fabulous jumping off point for many spots in London and the hotel itself was a lovely respite. Great staff and restaurants within the property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and exceptionally tasteful interior design. Home away from home!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, top notch service and the staff, top to bottom, we’re so nice. Excellent location.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a beautiful property. Centrally located. Excellent food and excellent service.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room and bathroom. Great staff
Stayed 4 nights in Apr 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent boutique style hotel. The staff was very attentive. It was like having a personal assistant. Beds were very comfortable and the shower/ toilet was very big with bidet and plenty of towels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Haymarket hotel

The Haymarket hotel had a very friendly staff, the hotel is clean and charming. Cute decor and great included breakfast. Very good location in the city. An easy walk to many sights around the city.
Stayed 4 nights in Aug 2023

10/10 Excellent

ANGELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high level of quality and customer service. Highly recommended 👏👌
Stayed 4 nights in Aug 2024

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
5 Stars! Felt like home. Excellent personal touches.
Stayed 3 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Outstanding Stay at The Haymarket – Truly Exceptional Service Our stay at The Haymarket was nothing short of incredible. From the moment we checked in, the level of service was truly five-star — warm, thoughtful, and incredibly attentive. Traveling with children who have food allergies can be stressful, but the staff at The Haymarket made it completely worry-free. They not only took our concerns seriously but went above and beyond to remember every detail about our kids’ dietary needs throughout the stay. Every meal was handled with care, and we never had to repeat ourselves — an absolute first for us at any hotel. A special thank you to Gregg at the concierge desk, who was exceptional. Gregg made us feel genuinely welcomed, always available to help with anything we needed, from family-friendly recommendations to thoughtful little touches that made our stay even more special. His kindness and professionalism truly stood out. This is a hotel that delivers on every promise of luxury and care, especially for families. We left feeling relaxed, safe, and incredibly grateful for such a wonderful experience. We'll absolutely be returning — and recommending The Haymarket to everyone we know!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is TRULY incredible. We felt so safe, the employees were amazing and gave us special treats every night for the Taylor swift concert. They made sure we were taken care of when our luggage was lost from the airline. They genuinely cared about us and chatted with us every time we came down. The room was spacious and comfortable bedding. The shower water pressure was great. Good location for Piccadilly square shopping and dining. The bar was great and drinks were amazing. Would absolutely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Haymarket Hotel so much last year that we returned again this year. The staff are amazing. Very friendly, helpful and highly professional. The decor is stunning. The hotel has a lovely light colourful ambience about it giving it a relaxing and refreshing atmosphere. The location is perfect for sightseeing, shows and dining out. But our favourite thing was going for a pre breakfast jog along the Mall, now that was really special.
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was vood
Stayed 2 nights in Sep 2023

6/10 Okay

Talene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and it’s a good central location. However, they put us in an accessible room which we did not request. And even though it was considered an upgrade to our original reservation when I asked if we could have the room we booked they said they were sold out. I was disappointed and not happy having to deal with a low sink and bathroom that was meant for accessibility.
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the past 25 years or so, I’ve stayed at seven of the eight Firmdale hotels (some of them multiple times) in London…and loved every one of them. Not this time. Why? My room was beautiful, spacious, and in impeccable condition. I enjoyed an excellent dinner at Brumos, the hotel restaurant. Unfortunately, there was a teen party with a DJ being held around the pool in the basement, and the bass was so thumping that I could not only hear it, I could feel it underfoot. At 11:15 pm (after several complaints to the front desk), I finally gave up trying to sleep, packed my bags, and moved to a different hotel. I’m astonished that what I consider to be the best hotel chain in the world allows a situation like this to develop. The comfort of your paying guests should be paramount, not offering obnoxiously loud parties for teenagers.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for many London attractions

Hotel is perfectly placed for His Majestys Theatre where my wife and I enjoyed tickets for The Phantom of the Opera as a wedding anniversary gift. Unfortunately the pool at the hotel was unavailable, due to a private event for the duration of our stay, however to help celebrate our anniversary we were upgraded to a luxury suite and provided with a free bottle of champagne and celebration cake in our room upon arrival. All the hotel staff couldn't have been more helpful, they really know how to look after their guests and nothing is too much trouble. Suite was excellent. We were on 3rd floor and even though with windows open the London traffic can be heard very easilly (and quite noisy of course), as soon as the windows are closed it really is a peaceful suite to stay in and so quiet which made for a great nights sleep. All suite and bathroom supliments were clearly labelled to understand if complimentary or purchased. Food options for both dinner and breakfast at the Brumus restaurant were very extensive with a great wine selection available. Recommend booking in advance and allowing plenty of time to enjoy your meal, though if in a little rush, they will try to accommodate you as best they can. Overal, thoroughly recommend and hope to return again soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Liked: Amenities
Disliked: Cleanliness, staff & service
Great spot near the West End. The staff, especially the concierge were very helpful. The rooms were spacious and lovely. The 60 foot gorgeous indoor pool was a wonderful addition!
Stayed 3 nights in Oct 2025