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"Second time staying here. So convenient."

"Breakfast good , staff was really polite and friendly. Especially a lady which her name it’s Maria ,she always have our room clean and neat . Air conditioning, good "

"Great breakfast, clean and friendly staff"

" The breakfast was good service not good people are not friendly."

"Great location, clean and big room"

"all was perfect. "

"The room above the restaurant was okay. The view impeccable, the tub extremely difficult to get in and out of. A safety hazard for older adults. A beautiful location, staff were wonderful. Difficult to locate pool as no signs were displayed. I enjoyed the stay. "

"Exelente servisio"

"We loved our stay! The hotel is so beautiful inside with the lush trees and pool. Don’t miss the patio that overlooks the lake. Great service and would stay there again."

"Nice place to stay, conveniently close (walking distance) from many stores and restaurants, and the El Salvador del Mundo monument park. The staff is very kind, respectful, and resourceful. Will definitely stay again if a nearby future. "

"Was a Nice place to book at last minute, The only thing I did not like and you will consider is that next to the place they have Chickens and roosters, and At 3:00 am in the morning they are the alarm, I spent 2 night so the next one was good the roosters alarm to wake me up early, but this is normal in El salvador :) "

"Staff were not helpful. We stay to eat at one sushi restaurant inside but we order stake for dinner. Food was not cooked well and waitress didn't even came onces to check on as. I have to ASK multiple times for water. She didn't check on as about our food or drinks, but yet when it came to the tip it was included in tbe bill. We had no choice. Pool need to be clean. Lots of dead bugs in the pool. For a hotel that apparently is one of the best in el salvador. I would say absolutely NOT. ...

"Buena ubicación "

"Everything was good Except they do not have a restaurant on the property The staff service was excellent "

"The hotel Villa Serena is close to shopping and dining. My room was very small. Even dough there is a small area where they can put a small table. For the luggage or personal things. Is good that it has great AC and hot water. And Wi-Fi. That is a plus. It is a little bit noisy. But I that might be normal. Overall is comfortable enough to spend the night. The staff was very nice also. Very helpful. "

"Buen hotel, lo están remodelando y nos tocó habitaciones modernas y nuevas. El personal muy amable, la ubicación es buena"

"Clean and nice nothing especially espectacular , pricey if you book late. Centrally located in the historic district and best Starbucks in Latin America less than block "

"The room was very clean. I was very happy with their service. The staff was very friendly and helpful. I was very happy with the service."

"Very nice spot. Well located and very friendly staff and hospitality is like feeling right at home."

"El desayuno incluido excelente, varias opciones, la ubicación muy conveniente a 35 minutos de la libertas y muy cerca de la zona rosa Las habitaciones tienen una pequeña refri que puede servir para mediamentos o algún alimento."