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"Beautiful and well maintained and close to shipping and food"

"Clean room. Easy check-in. Great parking. Great location. Some people"

"I enjoyed the cleanliness and friendliness of the staff. All my questions were answered very pleasantly. The beds were comfortable and it was a quiet place to stay. It was easy to get to and very convienent being in the middle of Great Barrington. The breakfast was nice also. I would stay there again."

"Shaker Inn is a comfortable cozy inn in the village of West Stockbridge. Check in was easy, room was comfortable, clean, grounds were well-maintained and lovely. Village of West Stockbridge was only a couple of blocks away. We were able to walk to restaurant for dinner. Staff were easily available and helpful."

"Great"

"Breakfast was reasonable. We had issue with our room and the staff helpfully moved us to another room. Would stay again"

"Positives: The room was fine. The staff is helpful as I came with the twisted ankle, he gave me the room on the first floor and brought suitcase and a bag of ice. Negatives: The ground is with potholes, drive carefully. The breakfast area is tiny. The selection is very limited even for continental. Tables were dirty. Hot water for tea wasn’t hot. There’s no usual ramp for suitcase even in front of the office"

"My favorite place to stay! Always comfortable and breakfast was great."

"I loved the funky vibe of this place. It was also very cozy."

"Good stay"

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"This hotel looks like you stepped into 1980. The front door had a gap that let in light and cold air. The wallpaper was peeling. There were scuff marks on the walls and door. The bathroom fixture was open and you could see exposed wiring. Some outlet plates were also open. The one lamp had non working electrical outlets. The room smelled musty. The beds were comfortable and the shower had reasonable pressure."

"I spilled an ENTIRE cup of cocoa I was making for my niece. The clerk on was a very kind, friendly young man named Paul. I have worked as a chef for 30 years, the cocoa went EVERYWHERE. He got a mop bucket , I started cleaning my mess up I just know what its like to walk into a mess!! Left by someone else. Paul said "you dont have to finish, ill do it no problem. He was a VERY kind young man. And he was helpful & he cleaned up the rest of the spill. I think your LUCKY to have such kind...

"Someone was using dryer at 5 am, drying bags with metal elements…..Not OK."

"Very Charming hotel. Good size rooms, has many interesting features due to the age of the hotel. Takes you back to another era."

"The host was on site when we arrived and greeted us graciously and efficiently. The room was clean and spacious, with a beautifully renovated bathroom (Room 5). The bed was a bit soft for our taste, but comfortable. There was no place to hang clothes, but there was plenty of drawer space in the bureau and bed stands. The reservation portal indicates the room has a hair dryer and a microwave oven, but it does not. They are still in renovation mode, so the outer appearance of the property still...

"I very much enjoyed my stay at the Hideaway in Lenox. The facility is charming, cozy, and clean. The problem was checking in. The link they sent me did not work. I was able to get in touch with someone over the phone, but it took some time and the agent was difficult to understand. I found the check-in process to be stressful. After we got over this part, the day was very pleasant, and I would definitely go back in the future."