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"The staff were such gre"

"The heating in the room was very loud and kept blowing hot and at time cold air. We didn't sleep at all."

"The inn is very old and this is reflected in the condition of the hallways in particular. One has to like an old-fashioned place, which we do as we have stayed there many times when passing through Saratoga Springs. The in-house restaurant is very convenient. The breakfast buffet this time was not as good as we have experienced in the past. "

"This establishment is very old and not maintained well. The pool room smells strongly of mold, the carpets throughout are old and dirty. The main building doors do not lock and the room doors do not lock appropriately. The room was not clean, the hallways smell of cigarette smoke and marijuana. People are actively smoking throughout the building hallways, some staff. It is obvious that this establishment is poorly managed. Photos and recordings were sent to corporate, I ended my stay 1 day in related to safety issues, poor services (WiFi) and the corporate team did refund and support concerns."

"Great staff "

"Room "

"Location was perfect , convenient, near downtown. Room was great , spacious , beautiful views, indoor pool was nice and big and also the hot tub , the only thing I wish that the pool was heated, water was very cold . Breakfast was simple , not lots of variety My only dissatisfaction was housekeeping , they never showed In the 2 days of our stayed , , we have to request towels at the reception and throw the garbage ourselves , definitely have to do better on that . Overall love the location and the room . "

"Always enjoy our stay here. "

"Clean property and staff was very friendly and attentive "