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Zenia Hotel & Spa

3.0 star property
Shoppers find the perfect balance between retail therapy and relaxation with an indoor pool, spa treatments, and fine dining all in one place

Choose dates to view prices

Located in a shopping district, Zenia Hotel & Spa offers a vibrant retreat with thoughtful amenities. Guests can book a massage, swim in the indoor pool, work out at the gym, or enjoy French cuisine at the restaurant. Free WiFi and welcoming staff ensure a pleasant stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Located in Proville, Zenia Hotel & Spa is in a shopping district. German Cemetery on the Solesmes Road and Abbaye de Vaucelles are local landmarks, and the area's natural beauty can be seen at Avesnois Regional Nature Park and Scarpe-Escaut Regional Natural Park. Spend some time exploring the area's activities, including golfing.
Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267

What's nearby

  • Cambrai Cathedral
    6 min drive - 2.9 km
  • Musée des Beaux-Arts de Cambrai
    6 min drive - 3.0 km
  • Fine Arts Museum Cambrai
    6 min drive - 3.0 km
  • Aristide-Briand Square
    7 min drive - 3.6 km
  • City Hall of Cambrai
    7 min drive - 3.6 km

Getting around

  • Cambrai Station
    9 min drive
  • Roissy - Charles de Gaulle Airport (CDG)
    93 min drive

Restaurants

  • Buffalo Grill
    6 min drive
  • Le Garage Café
    5 min drive
  • L'Europeen
    5 min drive
  • Aux Saveurs du Marché
    5 min drive
  • Le Saint Cloud
    5 min drive

About this property

Zenia Hotel & Spa

Hotel in a shopping district
A shopping centre on-site, a bar and a gym are just a few of the amenities provided at Zenia Hotel & Spa. Indulge in some rest and relaxation at Zenia, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a hot tub.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and books
  • 1 meeting room, a banquet hall and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Zenia Hotel & Spa offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 24-inch HDTVs with digital channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Restaurants on site

  • BAR

Things to do

  • Billiards/pool table
  • Books
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (3,767 square foot of space)
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Zenia Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Zenia Hotel & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Zenia Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Zenia Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at Zenia Hotel & Spa?

Checkout is at 11:30 AM.

Where is Zenia Hotel & Spa located?

Situated in a shopping district, this spa hotel is within 3 miles (5 km) of Cambrai Cathedral, Musée des Beaux-Arts de Cambrai and Fine Arts Museum Cambrai. Aristide-Briand Square and City Hall of Cambrai are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zenia Hotel & Spa Reviews

8.0

Very good

7.8

Cleanliness

2.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 257 reviews
Rating 8 - Good. 58 out of 257 reviews
Rating 6 - Okay. 44 out of 257 reviews
Rating 4 - Poor. 24 out of 257 reviews
Rating 2 - Terrible. 16 out of 257 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 4 night stay. Made to feel welcome by the staff all of whom were very friendly and obliging. Although the restaurant was closed breakfast was available and had a good choice of breakfast items. There was a bar restaurant on the ground floor in which meals could be had. The spa area looked inviting but we didn't have time to try as we were out all day. The room was very comfortable with a small lounge area and comfortable beds. An excellent shower and toilet layout. The room temperature was acceptable not to hot, not to cold and with a window to open and no noise from outside made for a perfect night's sleep. We would most certainly use this hotel again if we were in the area.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. room spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to relax

Lovely hotel & staff
Stayed 11 nights in Jul 2023
Verified

6/10 Okay

Rhodri

Excellent food to be fair
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great overnight stay.

Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A soulless place with a leaky aircon.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024
Verified

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities
Chambre impeccable lit confortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philippe

Tout était très bien, personnel accueillant, professionnel et très gentil
Stayed 1 night in Jan 2026
Verified

4/10 Poor

geraldine

Disliked: Cleanliness, amenities
Cet hôtel est sordide. En dehors de la grande salle lumineuse, le reste est pitoyable. Le SPA avec piscine vidée, pas de chauffage, l eau des jacuzzi froide et salle, j'ai fait demi tour ! La chambres avec moquette tachée et une odeur de renfermé a vous faire vomir..hotel a fuir.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Stéphane

Disliked: Cleanliness, amenities, property conditions & facilities
Odeur d'égout permanent dans la chambre ! Hôtel a l'abandon ! Choix de l'hôtel par rapport à l'accès au Spa: Piscine hs + sauna hs + 1 seule jacuzzi 4 places pour toute les personnes qui séjourné dans l'hôtel + un hammam qui fonctionne mal. Conclusion : établissement a fuir! Je me permet de vous demander un geste commercial. Cordialement
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sandrine

Liked: Staff & service, amenities
Le spa , jacuzzi mais piscine non accessible
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities
Excellent rapport qualité/prix ! Très bon accueil, agréable et dynamique. Chambre (gamme confort) spacieuse et bien équipée. Et le spa à disposition dans le tarif de la chambre est un très gros plus !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil et chambre très confortable
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Nathan

Liked: Cleanliness
Odeur pas très agréable dans les parties communes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est adorable. Merci pour ce magnifique séjour grâce à eux. Le jacuzzi est top. À noter que la piscine est en maintenance ainsi que le second jacuzzi (malheureusement depuis mon dernier séjour, le troisième a été condamné) En revanche, cela ne m'a pas empêché de profiter de l'espace zen 😊 Je recommande !!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Personnel à l'écoute
Stayed 1 night in Nov 2025
Verified

6/10 Okay

sampaio-coelho

la piscine pas en service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drôle d’endroit pour un hôtel, mais appréciable et avec une piscine ce qui est appréciable en pleine campagne.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ulla

Liked: Cleanliness

Receptionen vägde upp lite av den trista frukosten

Vänligt bemötande vid incheckningen men tyvärr var poolen stängd (spahotell!). Frukosten var en etta; äggkokare men inga ägg (på förfrågan upptäckte servitrisen att det fanns några i köket), brödrost men inga rostebröd, ingen yoghurt, bara mjölk till alla söta flingor… Bestick saknades till ost och skinka, inga grönsaker. Dessutom ointresserade flickor vid disken. Dålig kontroll i rummet - några glödlampor borde ha bytts ut.
Stayed 1 night in Sep 2025

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