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" Spotless hotel and great location."

"The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time."

"Good"

"Spacious room, great customer service "

"Room was very basic, but clean. Wish there was some storage area. It would've been nice to have more than just a couple of hangers to put my clothing on. There was no closet or drawers. Check-in was quick and easy. Staff were very friendly and helpful. The hotel itself has a nice modern lobby with snacks and food on-site. Airport shuttle stop is right on the premises. Would stay again if I needed to be close to the airport while in London."

"Great job "

"Lovely hotel, staff friendly and helpful, location was spot on 10 minute walk down to Richmond Town Centre, stunning scenery facing hotel and River Thames, Hotel smelt gorgeous and the fires were lit of an evening which was so christmasy with the decor, we had a couple of drinks in the bar and it was stunning so relaxing and again lovely staff would love to return soon , thankyou "

"The location is perfect for Heathrow Airport, only about a 10-minute drive away. Rooms are clean and well-kept, offering excellent value for money. It's an ideal stop for transit passengers."

"Very good stay close to Airport "

"Great room, service and breakfast "

"Good stay, close to station."

"All good ... homely feel"

"Varied bar options for lunch and breakfast was fresh, service was cery good"

"Very nice setup, quiet rooms facing the atrium"