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"This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you. "

"Great hotel with amazing food! Would definitely recommend all inclusive."

"Likes:1) quiet 2) beautiful private beach with cristal clear water 3) many choices to pick from in terms of staying by the beach, balconies, pool, shade, sunny areas Very diverse area where you can sit and relax w ocean view 4)Fair variety of food ,including Vegan menu, available at hotel (1/2 board) so you don’t have to waist time looking for restaurants 5) bus # 4 in front of Hotel Bonanza will take you to downtown area for 2 euros. 6) friendly staff, special thanks to Federick & wife who went beyond the call of their duties to make us feel at home. Waitress Aziza for her friendly smile every day. 7) rooms were spacious and up to date. Dislike: 1) due to different levels in the facilities, you have to cross few hallways and elevators to get to different areas of hotel. It could be a little confusing, but you get used to it. 2) the hallways could be lighted better and there is a moist smell in some of the hallways, that could be very minor issues compared to all the advantages. "

"The staff was fantastic, very helpful and respectful "