2/10 แย่มาก
Cheryl
เดินทางกับคู่รัก
25 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Our stay was absolutely awful at this hotel we paid $180 for a double bed room that had a mattress in that must be at least 20 years old on a metal frame holding it and the springs could be felt through the mattress . There also was no hot water both times I tried to have a shower . And wifi didn’t even work . I phoned front desk and asked them to move us to a different room w a better bed etc . They showed us one and it was the exact same as ours terrible .
Upon leaving I stopped at the front and asked to speak to management he said he wasn’t in until 9 am . I called at 9:20 when I got home and they said he was busy and to leave a message . Total disregard for customer service and satisfaction or comfort . 3 basic things . A comfortable bed . Hot water and wifi . Pretty simple standards and we got zero .
I then did a Google review and the owner said he wanted to talk to me . So I phone the hotel at 5:20 pm today and no management once again .
I want our money back or sone sort of compensation . This place was not worth the $180 we paid . Highly disappointed
Cheryl
เข้าพัก 1 คืน, สิงหาคม 2025