Search Hotels Near Cal Comte de San Simón, Palma de Mallorca

"The staff are generally warm and welcoming, and the overall design and ambience are undeniably classy, with some thoughtful details that suggest a high-end experience. However, the reality didn’t quite live up to that promise. One of the most disappointing aspects was the room service. The menu is essentially a direct copy of the restaurant and heavily meat-based. For a hotel of this standard, you would expect a broader, more considered offering — especially when dining in your room. The lack of non-meat options felt restrictive and out of step with what should be a more inclusive, general offering. There was also very little accessible information about the hotel. Staff repeatedly said everything was available via the TV, but despite being fairly tech-savvy, I couldn’t find any useful menus or guidance there. It simply wasn’t functioning as described. While housekeeping did a good job overall, the timing and awareness were lacking. At one point, I tried to enjoy a quiet coffee on the balcony, only to have the experience completely disrupted by a vacuum cleaner being used right next to me. Most frustrating, though, was the response to feedback. When I raised these issues, they were acknowledged with polite smiles but ultimately ignored. At both reception and checkout, there was little sense of genuine interest in resolving concerns. Sauna cold -should be excluded from facilities list In the end, it felt like a three-star experience presented as something more premium. "

"Staff were friendly and helpful allowing us to swap rooms. Room was really clean as was the reception area. Were clearly informed about the facilities opening times on site."

"There was plenty of choices for breakfast, the staff were superb. The whole hotel was really well maintained. Overal a great place to be."

"Great room and ideal location for exploring Palma"

"Modern hotel conveniently located in the centre of Palma. Friendly staff. Modern practical rooms."

"This hotel is a true gem tucked away in the historic heart of Palma’s Old Town. Despite its central location near all the main attractions, the area remains remarkably peaceful at night. Palma is an incredibly safe city, and the hotel's immediate surroundings felt no different. The staff provided A+ service throughout our stay, and the breakfast bar offered excellent food. The property is meticulously maintained, clean, and boasts a chic, contemporary vibe. I highly recommend it to anyone looking to stay right in the heart of the action."

"Excellent central location - spacious room- very helpful and polite staff - nothing too much trouble - excellent buffet breakfast ( Robert was brilliant)- will be returning."

"Great hotel, fantastic location, would recommend"

"A wonderful, beautifully decorated hotel. Great location (both for peaceful quiet sleep & being near the main attractions & restaurants in old town). Staff could not be more helpful & friendly. Highly recommended, we will definitely be back!"