Is Gaia Pyramids Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gaia Pyramids Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Gaia Pyramids Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Gaia Pyramids Hotel located?

Located in Al Haram, this hotel is within 1 mi (2 km) of Pyramid of Khufu and Giza Pyramid Complex. Grand Egyptian Museum and Sound and Light Theater are also within 2 miles (3 km).

Gaia Pyramids Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Farid

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The top roof view of the pyramids was uncomparable

Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was excellent from check in to check out. five stars staff on all levels, including drivers, receptionist helpers, and front desk personal. Kudos again to Rana and Merna ahead of all staff. Recommended to all!!

Stayed 3 nights in Apr 2025

2/10 Terrible

ANTOINETTE

12 May 2025

Went to this hotel at 10am dropped off my bags to do a scheduled tour. Once I got back it seems as though they gave our room away. They tried to put us in a sister hotel and make us pay more for a sister property. Hotel is nice but Be Aware!!!

Stayed 2 nights in Apr 2025

6/10 Okay

Carissa

30 Mar 2025

Liked: Staff & service, amenities

The staff were a total knockout!! They were incredibly accommodating and super lovely. The rooms are dated but decent enough to stay. Due to dated nature, the room didn’t feel as clean as I’d like it. Honestly though, the staff made up for it for me. Excellent!!!

Stayed 7 nights in Mar 2025

10/10 Excellent

Clarice

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked thr Gaia, but were sent to one of their sister properties, Panorama Pyramid Inn! The rooms were smaller than those pictured here , but still comfortable & clean. A/C in the unit. There is one small elevator, which holds 2-3 ppl at a time. The roofttop restaurant has a spectacular view of the pyramids! Be prepared to be overwhelmed with all sorts of Egyptian options for breakfast!! The staff truly ks remarkable and will make you feel rjght at home..

Stayed 2 nights in Apr 2025

2/10 Terrible

Allyssa

24 May 2025

When I arrived they did not have a room for me but told me I could not get a refund through then and I had to contact Expedia to do so. I did, Expedia said they could not contact the hotel. I was standing at the desk. I had to find another hotel in the area.

Stayed 6 nights in May 2025

6/10 Okay

Paras

26 Mar 2025

Disliked: Cleanliness, property conditions & facilities

This is not the hotel it's more like motel/hostel.

The location is nice but lot of construction right in front of place and super noisy on street facing. it's not the hotel it looks like Motel. Not worth the price. They run on law staff for Breakfast in the morning. The standard room and bathroom are too small and crowded.

Stayed 2 nights in Mar 2025

10/10 Excellent

Eduardo

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our check-in was excellent despite being too late at night. Saif and Omar were ready to be receiving us and took care of all. Very professional guys at work. The staff attention couldn't be better, as it was in our three days before. Everybody willing to help all the time, pending on your needs and requirements. Restaurant doing a good job on the top floor with a wonderful view of the Pyramids. Good food and good variety. Again, Rana and Merna went the extra mile to take care of us, thing we appreciate too much. Safe and attentive drivers for transportation from and to the airport. All the best. Honestly. Highly will recommend this hotel to family and friends. Eduardo

Stayed 1 night in May 2025

10/10 Excellent

Shea

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The employees were absolutely phenomenal. From recalling previous orders to ensuring that you receive everything that you need. Alex, Tony, Omar, you made our stay wonderful. You can hear traffic at night but that will be the case anywhere that you stay. I slept fine but my wife needed ear plugs. No big deal. Thanks again!

Stayed 1 night in Feb 2025

8/10 Good

Sam

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to visit Pyramids

Perfect location for a pyramids visit. Very Noisy area though as the roads are chaotic. The staff were all brilliant and went over and above to help us out when we had a family medical issue, even sending a member of staff with us to the hospital to translate. Rooms are small but convenient and clean, Rooftop Restaurant is nice and cheap with a good selection, and incredible views No other reason to stay in the area though unless you want to venture to the chaos of Giza itself.

Stayed 2 nights in Oct 2024

4/10 Poor

Rachel

25 Apr 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The staff was friendly every time we spoke to them but we had issues from the beginning to the end. We had to wait an hour for our room just to discover it was the wrong room. We were told we would be moved and ended up being taken to another hotel completely; just to get a room worse than the first. The lights also went out at this new location. Overall a poor experience.

Stayed 3 nights in Apr 2025

2/10 Terrible

Sonia

29 Apr 2025

Not responsible !!

After being so exited about my room,got to hotel just to know that the room was not available. I didn't get any call or email indicated this so I can make the arrangements.Had to book with another hotel and still in process for a refund cause they don't answer any calls. They had penalty of time to let me know do that the checking was at 2pm and I arrive almost at 8pm

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Of course the strong point of this hotel is the location, very close to the three pyramids of Giza, which you can watch directly from the hotel terrace and restaurant area on the beautiful top floor. But there is another point even stronger: the staff quality from top to bottom. I need to mention the super excellent attention given to the four of us by Rana, the top supervisor, in contact with us since the very beginning of the reservation day. She organized several tours and airport transportation with Excelent punctuality, and Excelent guides and vehicles, meeting our expectations and requirements. Rana and Merna runs this hotel smoothly and make you feeling like at home anytime. The rest of the staff are all the time pending on your needs and requests. Honestly I don’t think there are other hotels better on this important topic. When it comes to the food and drinks, the hotel has a five star restaurant installed at the top floor, with an amazing view to the pyramids. Kudos to Alex and Tony there for their excellent service. Thanks a lot to Rana for her special and personalized attention all time, all above expectations. I would repeat our visit at anytime in the future, and recommend this property to family and friends. Nothing could be better!!👍👍👍

Stayed 3 nights in Apr 2025

2/10 Terrible

Ugur

7 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Gaia Pyramids Hotel was an absolute mess. The night of arrival our room was not even ready and they made us stay in another building without the amenties we paid for. The second and third night were okay and the fourth day they made us move to a hotel via a taxi because there was an electrical problem in the building with also not the amneities we paid for. They declined to refund no matter how much we complained. This company shouldnt be hosting rooms for guest.

Stayed 4 nights in Jan 2025

4/10 Poor

Franziska

17 Nov 2024

Disliked: Property conditions & facilities, room comfort

Disappointing / overbooked

We arrived at 4pm afternoon. At the reception they told us they were overbooked and didnt have space for us, tough i had booked this hotel more than 2 months ago (advanced paid too) - so they brought us to a different hotel which was a downgrade. The staff there did make an effort and the breakfast was nice but all together it was not the experience we hoped for. We ended up with three single beds tough i had booked a double bed. They blamed hotels.com/ expedia for their booking system tough i do think its poor behavoir from the hotel owner

Stayed 2 nights in Nov 2024

2/10 Terrible

Mizuho

26 Nov 2024

Disliked: Staff & service

Worst hotel experience of my life. Our flight was scheduled to arrive early in the morning (5am), so we booked and paid for an extra night (the day before arrival) so that we could check in right away and get some rest after a long trip. Even though I did inform the hotel our arrival date and time when booking, they told us there is no room available for us because we didn’t show up for the first night. We were very upset but waited patiently for 3 hours until they were able to get our room ready. They gave us various excuses but we were so tired and just wanted to check in. While waiting in the lobby, I witnessed at least 4 guests complaining about room flooding, shuttle bus didn’t show up etc. The room they gave us was completely different than my reservation. I booked Deluxe Quadruple Room with Mountain View but what I got was a small window with another building right next to it and two single beds. I don’t usually complain when I travel but I was beyond disappointed so went to talk to the receptionist. They told me single bed is called queen in Egypt and the pictures shown in Expedia (two queen beds with balcony with Pyramids view) for the room are a system error. This hotel is a complete scan. Please do not waste your money on this hotel. The receptionists act friendly but they do not care about guest at all.

Stayed 2 nights in Nov 2024

2/10 Terrible

Shawnice

15 Nov 2024

Disliked: Staff & service

My vacation/anniversary at The Gaia hotel was a complete disaster!!! Before we left the states to go to the Gaia, I read the reviews like we all do and saw some people talk about how they were being sent to other hotels upon arriving to Egypt to go to the Gaia. I called the Gaia to voice our concerns about this and they assured us that this was an isolated incident and we had nothing to worry about and our reservations for the Jr. suite is good. When we arrived to Egypt, the hotel sent a driver to pick us up from the airport. The driver then proceeds to take us to another hotel called the Shadow Inn. This is at 1am and on our anniversary. We were angry and hurt. We complained to the front desk at the Shadow hotel and called and complained to the Gaia. We explained that this is wrong and that we’re Americans trying to enjoy their country. Their response was the suite that we reserved at the Gaia had water damage and electrical problems. This was a lie and made matters worst. They offered to let us stay at this hotel. What choice did we have??? We stayed there for 2 nights. On the 3rd night, they called and said our room was ready. At this point, what did it matter?? We only had one more night in Egypt. We decided to go to the Gaia. The Customer service manager decided to speak to us. She admitted that the truth was that they overbooked and blamed Expedia for the mixup. That sounded like another lie. Take caution when booking at the Gaia.

Stayed 4 nights in Nov 2024

2/10 Terrible

Vitor

27 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Probably the worst experience of my life! The hotel has a convenient location right in front of the Pyramids. The main problem is that you can't trust this property. I was careful enough to call in advance informing that he was traveling with two small children and that he would arrive very late. Well, the experience couldn't have been worse. when we arrived we were given a room that did not match the reservation. Then they evicted us, informing us that they had put us in by mistake and gave us a room where we didn't fit. when we wanted to go back to the wrong starting room (which at least was spacious) they started lying and making up different excuses. alternatively, about 2 hours after we arrived (at 5am!!!) they offered as an alternative to stay at another hotel in the group several minutes away. After much insistence and dismantling the lies, we slept in the wrong initial room. They promised that the room reserved and paid for would be free the next day. guess what happened? they lied again and we were deceived. Afraid of what they could do, we decided to accept moving to another hotel in the Group. We arrived at the new hotel and unfortunately there was no water.it was nightmare. In a city like Cairo you can expect some challenges, but we felt it was too bad. despite the hotel being of a more modest range, the saving grace is the fact that we were very well treated by the staff at this second hotel, Shaddow Pyramids. For the first time in my life, 1 star

Stayed 3 nights in Oct 2024

8/10 Good

Salima

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rapport qualité prix intéressant Personnel très accueillant,chaleureux et serviable Petit déjeuner en terrasse vue sur les Pyramides Seul point négatif bruits claxons des voitures mais pas dérangeant pour moi car fatiguée de ma journée

Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

10 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un séjour inoubliable grâce à un personnel exceptionnel ! Dès notre arrivée, nous avons été accueillis avec une chaleur et une gentillesse rare. Chaque membre de l’équipe s’est montré attentif, souriant et incroyablement professionnel tout au long de notre séjour. Leur disponibilité, leur bienveillance et leur souci du détail ont fait toute la différence. Que ce soit à la réception, au restaurant ou dans les services d’entretien, tout le personnel a contribué à rendre notre expérience magique. Un immense merci à chacun d’eux pour leur dévouement et leur accueil si chaleureux. Un très grand merci notamment à Shahd la meilleure réceptionniste de tout le Caire, Alex le meilleur serveur et tout le reste de l’equipe tel que Zein, Mazen, Menna et Rana. Nous repartons avec des souvenirs merveilleux… et l’envie de revenir très vite !

Stayed 3 nights in Apr 2025

8/10 Good

Sanaa

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ich war in la boutique hotel die haben uns komplett ein anderen hotel gegeben plus zimmer weil ein Event von pyramid alles ausgebucht hat und Expedia leider die zimmer immer noch angezeigt hat obwohl es keine zimmen gab .Aber la Boutique Hotel war schöner und ein guten Service

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarath

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service

Stayed 3 nights in Apr 2025

10/10 Excellent

Berkay

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey için çok teşekkürler tek kelime harikaydı hersey

Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

3 Apr 2025

Stayed 2 nights in Mar 2025

2/10 Terrible

Fernanda

22 Mar 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Mar 2025

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Gaia Pyramids Hotel

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