The pool was massive and there were always loungers available. The staff were friendly and very helpful. The hotel itself was magnificent. I preferred this hotel to the one we booked into afterwards (has views of the pyramids). Price was also great.
The hotel was good value for the cost but there in nothing around it. If you want to go out you have to go by taxi. The staff were very friendly and helpful. Mr Mahmoud the restaurant manager was very attentive. Overall a satisfactory hotel.
A very nice resort, with friendly staff. The resort has even a bank inside and some shops with fair prices. Everything was perfect, only the very poor wifi connection and old bathroom is something that is good to keep in mind and for the resort to improve.
La salle de bain est salle, l eau de la douche ne coule pas bien. La baignoire n a jamais été nettoyé.
Le frigo ne fonctionne pas, je suis pourtant allé a la reception pour en faire part. Ils sen foutent.
La chambre est vétuste, nous avions demandé 1 lit double et un lit simple, pour avoir au finale 3 lits simple.
Le balcon n'a pas de chaises ni de table....
Pour le logement je mettrai 2/10 car le climatisation fonctionnait.
Le seul point positif est la piscine.
Conseil: passez votre chemin...
We enjoyed our stay, the food was great, facilities were clean and well maintained. Our room service was spot on and when we left the 'Do not disturb' sign on the door one day and the staff did not clean the room - the next day they left a lovely bowl of fruit to say sorry. The pool and pool area was wonderful. We will be staying here on our next visit to Cairo and recommend this delightful hotel.
The hotel was clean and comfortable but really out of the way of everything, nice gesture of fruit in the room , the pool looks really nice but it was quite cold while there so didn’t try it staff really helpful
Dawn
เข้าพัก 2 คืน, พฤศจิกายน 2023
8/10 ดี
Pamela
เดินทางเป็นกลุ่ม
26 ต.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Large, safe, resort
This is a large compound just a short drive to the pyramids. It is very safe and secure and has a feel as a retreat. It would be good for groups, workshops, teams or large families. The pool is nice. Area and rooms have a lot of mosquitoes. Breakfast buffet is mediocre and evening buffet is expensive. Room service meals are reasonable. Room needs more outlets or extension cords. I had to move TV to plug in laptop. Really stingy on coffee. I got 1 coffee, 1 tea bag, and at least 15 sugars.
Our room had a funky smell. The counter with the kettle had coffee rings from a cup. The counter between the beds also had coffee rings. The counter in the bathroom was dirty also. I carry hand wipes with me so I was able to clean these areas. The towels were changed 3 times and NOT once was the bathroom floor swept or cleaned. My feet were dirty from walking on the carpet which as far as I can figure the carpet was not vacuumed while we were there.
The employees, the guards and the restaurant people were all VERY nice and friendly.
The staff is amazing! Having traveled to Egypt for the past 13 years! I find that the people make the property! The warmth and smiles that the staff provide makes me feel like I’m family! I would recommend this hotel to anyone, from family’s to Solo travelers! It has something for everyone!
As a repeat customer of this establishment, I find it very convenient and affordable. The staff is top notch and even remember my name after months of not seeing me.