Utterly disappointed in the condition of the apartment. Blinds broken or not even on the window. Mattresses extremely old and uncomfortable. No security screen on the kitchen window. A child could fall out and two storeys down. Two screen doors missing on the sliding doors. Minimum linen. I went to ask for extra towels and told they are limited and count what we take (ridiculous). Wardrobes wheels are broken and don’t slide. The outdoor furniture is the cheapest plastic type you can buy from Bunnings. I don’t know how this property has a four star rating. The lady at reception from Spain was extremely rude and honestly not interested in being helpful. Everything was a bother to her. Will never stay here again.
Location is however amazing. The restaurants around are delicious. Beach is beautiful.
Disappointed with my stay. Spent so much money and travelled from far to find the room did not have an ocean view as shown in the pictures. It was blocked. I was on the ground floor, and the patio door lock was broken. I reported the security concern to the management and they did not see the need to address it. The WiFi was poor and flaky. The hot water dropped out two minutes into the shower, and the stove needs fixing. The shower head flopped. The rooms were not soundproofed as advertised and there was much noise during the night from the flat above. Also have to read the fine print for this accommodation. It’s not a typical Expedia booking; and payment is collected at the hotel directly, which means you pay a deposit and then the hotel keeps asking you for money. Trinity beach itself is nice and the location was good. The apartment needs maintenance and upgrades.
Supriya L.
เข้าพัก 4 คืน, กรกฎาคม 2025
8/10 ดี
Fiona
เดินทางกับครอบครัว
13 มิ.ย. 2025
ชื่นชอบ: ความสะอาด
1 bed unit, fairly modern.
Beach front level 3.
No lift at property.
Cockroaches and ants within the unit.
Good location.
Fiona
เข้าพัก 4 คืน, มิถุนายน 2025
6/10 พอใช้
Lisa
เดินทางกับคู่รัก
3 มิ.ย. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This property is in a lovely area overlooking the sea. The 1br apartment we stayed in was a bit tired but that was fine for us. All the kitchen and laundry appliances worked fine and were clean. The main concern was security as one of the balcony doors didn't lock. We did report this to management (an older guy) but there was no repair or follow up communication in the 4 to 5 days we stayed after reporting it, apart from an initial assurance that someone would come to fix it. We found a way of securing it with a leather belt as a precaution while we slept. One other suggestion would be to deep clean the couch as it was pretty smelly. Apart from these it was great base for exploring the area and relaxing at the beach.
To be picky...we didn't like the heavy door to the balcony, and the room could have been cleaner. But the view from the apartment over the pool/spa to the beach was amazing! The check in was super easy and super informative! The location was amazing only a little stroll along the beach to many places to eat. Overall 4/5
Necia
เข้าพัก 4 คืน, พฤษภาคม 2025
6/10 พอใช้
Poonam
เดินทางกับครอบครัว
23 เม.ย. 2025
ชื่นชอบ: ความสะอาด
I stayed at this apartment during my holiday and found the experience to be below average. While the location was decent, there were several issues that made the stay uncomfortable.
The cleanliness was not up to standard—I found insects in the apartment. Basic utensils were missing, which made it hard to prepare simple meals. The main bedroom lock wasn’t working, and the key to the main door was bent, making it really difficult to open the door.
The under ground parking spot was given too us was very narrow hard to park our car. When we call.them regarding this they suggested to park at front or on the street, street parking was uncomfortable especially when it's rainy weather.
Lizard was in my bathroom. No exhaust fan in the bathroom.
No oven mitten
Lovely apartment with everything we needed and a great view of the beach and just accross fron the safe netted swimming area. Lovely pool to cool down and relax in. And very friendly helpful staff. Wish we had longer!
Staff were great and rooms were clean. Initially the walk up 2 floors of stairs with a large shared suit case at the age of 64 was a bit daunting, but I managed, when we booked we didn't realise there was no elevator on site. or bad!
Owner was out on emergency but gave clear instructions on getting room key
Place was clean and accommodating for its age. Only drawback was if you needed extra toiletries or coffee they must be purchased through lobby which closes at 4. Good restaurants in walking distance
nice sea view and swimming option right across the street! Public transport to Cairns and Smithfield shopping mall was good and cheap. Always someone helpful at the desk. The room partitioning is thoughtful
Overall a great property in the perfect location right across from the beach and super close to dining and food options. The apartment was comfortable and had the basic cookware and utensils to be able to cook meals ourselves. Could do with some furniture upgrades and a good clean (bit mouldy).
Marissa
เข้าพัก 3 คืน, มกราคม 2025
4/10 แย่
Namrata
9 ม.ค. 2025
Property did not meet expectations.
Namrata
เข้าพัก 3 คืน, ธันวาคม 2024
6/10 พอใช้
john
เดินทางกับครอบครัว
29 ธ.ค. 2024
ชื่นชอบ: ความสะอาด
Great location . Beautiful beach across the street. Few local restaurants, but pretty solid. Condo kind of tired, worn carpets, furniture, etc. needs update.
john
เข้าพัก 3 คืน, ธันวาคม 2024
8/10 ดี
Mary
เดินทางกับครอบครัว
28 ธ.ค. 2024
ชื่นชอบ: ความสะอาด
Very clean and easy to check in, walking to beach in 5minures, grocery and restaurant