Mercure Cairns

Property class: 4

Choose dates to view prices

Near Cairns Central Shopping Centre and Cairns Esplanade, Mercure Cairns provides a garden, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is ฿4,099
฿4,508 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a seating area, a dining table, and a ceiling fan.

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a ceiling fan, a small table with chairs, and a view of buildings through the window.

Standard Room, 2 Single Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a sofa, a small table, and a built-in shelf unit.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

A modern hotel room with a large bed, a blue door, a bathroom with a bathtub, and a marble wall.

Loft, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a balcony with a table and chairs, and a view of greenery outside.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

A bedroom with a bed, a ceiling fan, a balcony with a table and chairs, and a view of greenery outside.

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.6 out of 10
Good
(8 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a ceiling fan, a TV, a small table with a chair, and a window with a view of palm trees.

Standard Room, Multiple Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Located in Cairns Central Business District, a neighbourhood in Cairns, Mercure Cairns is in a shopping district and near the beach. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Cairns Performing Arts Centre and Bulmba-ja Arts Centre are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving. Visit our Cairns travel guide
Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • A beach with a lifeguard tower, palm trees, and a swimming pool.
    Cairns Esplanade
    5 min walk - 0.5 km
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    6 min walk - 0.6 km
  • The Night Markets sign with neon lights, a food court sign, and a banner for Phô Street Caisns.
    Cairns Night Markets
    8 min walk - 0.7 km
  • A swimming pool with wind sculptures, a covered pavilion, palm trees, and a sunset sky.
    Cairns Esplanade Lagoon
    8 min walk - 0.7 km
  • Cairns Performing Arts Centre
    2 min walk - 0.2 km

Getting around

  • Cairns Station
    13 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Restaurants

  • Boardwalk Social by Crystalbrook
    7 min walk
  • Villa Romana
    6 min walk
  • Splash Seafood Restaurant
    6 min walk
  • Paper Crane
    6 min walk
  • Yum Sing
    5 min walk

About this property

Mercure Cairns

  • Upscale hotel near Cairns Esplanade
  • Close to Cairns Central Shopping Centre and Cairns Marlin Marina, Mercure Cairns provides a garden, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A TV in reception, multilingual staff and free newspapers
    • 1 meeting room, smoke-free property and a lift
    • Guest reviews say good things about the helpful staff
  • Room features
  • All 75 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 55-inch TVs with cable channels
    • Wardrobes/cupboards, recycling and cots/infant beds

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฿4,609 total
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Frequently asked questions

Does Mercure Cairns have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Cairns?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Cairns on 4 Nov 2026 start from ฿4,099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cairns pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Cairns?

This property doesn't offer parking.

What time is check-in at Mercure Cairns?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Mercure Cairns?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Mercure Cairns provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 3:30 AM-11:30 PM on request. A fee of AUD 15 per person applies.

Where is Mercure Cairns located?

Located in Cairns Central Business District, this hotel is within a 5-minute walk of Bulmba-ja Arts Centre and Cairns Esplanade. Cairns Central Shopping Centre and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Cairns Reviews

8.0

Very good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 116 reviews
Rating 8 - Good. 29 out of 116 reviews
Rating 6 - Okay. 29 out of 116 reviews
Rating 4 - Poor. 7 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Helpful staff. Relaxing ambience. A reasonable price with such location - 5 mins walk to promenade
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful but the place is noisy
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really good and anything we asked of them did not appear to be any problems for them, also very friendly. The only downside as we had twin singles x 3 and the beds were fairly small with most of the guys legs hanging over the end, apart from that all good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is low-rise and close to the road. Our room faced the road and was over the loading area, making for lots of noise in the early morning (bins being emptied and trucks making deliveries). The room was fitted out as pictured and clean. A strip on the bottom of the door would stop the light coming in from the corridor (we used a towel to block the light). The selection of tv channels was eclectic.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, and perfect location
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a few days in cairns. Really good central location
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location close to nightlife

Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Good location. Walking distance to the Esplanade
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean space
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Cleanliness n tudy
Stayed 2 nights in May 2024