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Crystalbrook Riley

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for Crystalbrook Riley

2 bars/lounges, rooftop bar
Suite, 1 King Bed with Sofa bed | View from room
Balcony
2 bars/lounges, rooftop bar
Family Room, Sea View | View from room
Crystalbrook Riley offers luxury on the Cairns waterfront. Enjoy ocean views, dine on Asian specialties at Paper Crane, and relax by the outdoor pool with cabanas and sun loungers. The spa offers rejuvenating treatments after a day of exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is ฿4,081
฿4,489 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout curtains

Resort King

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout curtains

Urban King

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout curtains

Urban Twin

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout curtains

Resort Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout curtains

Panoramic Sea

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
2 bedrooms
  • 64 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout curtains

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
2 bedrooms
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
2 bedrooms
  • 64 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout curtains

Urban Panoramic

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout curtains

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout curtains

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout curtains

Urban Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Premium bedding, in-room safe, desk, blackout curtains

Resort Double Double

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Cairns Central Business District, a neighbourhood in Cairns, Crystalbrook Riley is near the airport and by the ocean. Muddy's Playground and Reef Teach are local attractions and those in the mood for shopping can visit Cairns Central Shopping Centre and Cairns Night Markets. Esplanade Lagoon and Cairns Botanic Gardens are also worth visiting.
Visit our Cairns travel guideOpens in a new window
Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km
  • Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 19 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪La Pizza - ‬6 min walk
  • ‪Cc’s Bar And Grill - ‬6 min walk
  • ‪Pho Street Cairns - ‬7 min walk
  • ‪Villa Romana - ‬6 min walk

About this property

Crystalbrook Riley

Luxury hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Cairns Central Shopping Centre, Crystalbrook Riley provides a poolside bar, a garden and dry cleaning/laundry services. Indulge in a manicure/pedicure, a body treatment and a massage at the on-site spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with cabanas and sunloungers
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and 6 meeting rooms
  • A 24-hour front desk, massage treatment rooms and a lift
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 311 rooms have comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with Netflix, digital channels and first-run films
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Breakfast, lunch, dinner served; sea views

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 998 reviews
The price is ฿4,149
฿4,564 total
includes taxes & fees
27 Oct - 28 Oct
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run films
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 42 for adults and from AUD 21 for children
  • Self-parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at Crystalbrook Riley?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on 17 Nov 2025 start from ฿4,081.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Riley?

Self-parking is available for AUD 15.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps away from Muddy's Playground and Cairns Esplanade. Cairns Central Shopping Centre and Reef Fleet Terminal are also within 15 minutes. Cairns Station is 19 minutes by foot.

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Reviews

Crystalbrook Riley Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1016 reviews
Rating 8 - Good. 197 out of 1016 reviews
Rating 6 - Okay. 64 out of 1016 reviews
Rating 4 - Poor. 28 out of 1016 reviews
Rating 2 - Terrible. 11 out of 1016 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
Stayed 3 nights in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. One of the best in cairns.
Stayed 3 nights in Aug 2025

8/10 Good

bushra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view ,
Stayed 3 nights in Sep 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable and clean room and property in a very good location. Amazing views.
Stayed 4 nights in Aug 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great facilities
Stayed 1 night in Jul 2025

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and quiet area
Stayed 4 nights in Aug 2025

6/10 Okay

Nadi

Liked: Amenities, property conditions & facilities
Great location and staff were super lovely.
Stayed 3 nights in Jun 2025

10/10 Excellent

Truong Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a wonderful stay with Riley recommended to come here yall
Stayed 3 nights in Jul 2025

10/10 Excellent

Garry Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 13 nights in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with a lovely pool. Amenities were great, bed was comfortable and the food was good
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Property conditions & facilities
Nice
Stayed 4 nights in Aug 2025

8/10 Good

Olatokunbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property facilities are nice and well maintained, and walking distance to the great barrier reef experiences. The staff were helpful enough. My main complaint was the limited rooming options for double room adults (i.e. only twin beds vs. double or queen)
Stayed 2 nights in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Esplanade and so lovely views
Stayed 3 nights in Jul 2025

10/10 Excellent

natan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, relaxing, good breakfast buffet
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely break away. Only thing I would like to mention. Maybe monitor the pool area, quite a few people we noticed leaving pool area and leaving a towel or bag as to save their seats/lounger.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Jaymee Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean. Perfect location for walking around the centre
Stayed 3 nights in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Not much information giving to us when we arrived. Everything was well kept and the pool was fabulous. Things we were not informed of were things like umbrella use, bikes for hire, when we asked about transport one of the staff gave us a look like we should know. Being out of country these things would have beneficail
Stayed 10 nights in Sep 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with friendly staff. Rooms could do with a deep clean with lots of dust build up in rooms. I also filled in their form twice to decline a room clean. Room was cleaned both times and no credit received which was disappointing. It's a great idea - just needs to be better executed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Crystalbrook Heaven!!
Stayed 1 night in Jul 2025