Search Hotels in Cabezas, San Juan

"“We had an amazing experience during our vacation. The host was welcoming, attentive, and made sure everything was comfortable. The place was clean, relaxing, and exactly as described. We truly appreciated all the effort and hospitality that made our stay so enjoyable. Highly recommend this place to anyone looking for a great getaway, and we would definitely love to come back!”"

"Great place to bring your family!"

"The place never had water whenever it did have a little bit of water. It wasn’t enough pressure to even flush a toilet. Some outlets didn’t even work and it wasn’t even properly clean when we got there. Everything was dusty. We talked the people in charge multiple times regarding the fact that there wasn’t any water and they just kept telling us that they couldn’t do anything about it. I told them I wanted a refund and they told me they could only do like 150 back, which is basically nothing, considering the fact that they weren’t even providing the basic necessities. I couldn’t even enjoy my stay because I kept having to talk with them every single day to complain why there wasn’t any water and every single time I told them they required me to send videos and pictures. They said that 150 was enough money for my troubles. I told them that I had children with me and I needed water and it didn’t matter even on day, one one of the AC units didn’t work and I didn’t even stay there for the first couple days because of the AC problem in the water problem and they still didn’t reimburse me for those days after I told them I was leaving a bad review. They told me that they were taking that as a threat and put my very small refund on hold not to mention, they were also cockroaches everywhere even inside the walls. It was very disgusting and before they say, we were the only ones that had this problem. No, we weren’t every single person there didn’t have water because we asked."

"Well maintained property. The pool is refreshing and has a children’s area. The location is ideal, across the street from Luquillo beach and the kiosks. Breakfast is adequate. All staff are friendly and helpful. There is a parking fee if you have a car on the property."

"Beautiful resort!"

"This is my most favorite place on Puerto Rico to stay at!!! Everything about our stay was fabulous.....except I loved the smell of the hotel so much that they need to sell the fragrance for home use (with a diffuser) or they need to sell candles of the scent. Many hotels have their signature scent available The El Conquistador should as well. That is my only complaint. I will be back!!!"

"The best part of our stay was the covered patio ocean view and the view from our room. You can hear the ocean waves 24/7. However, there were several cockroaches in our room on a daily basis. Half the days we did not habe clean towels and the last day we did not even have coffee in the morning. This propery has a pool which is nice but otherwise we left the hotel for all daily activities. Also check in was difficult. We never recieved the 24 hour virtual check in email and when i messaged the property we recieved no reply. It wasnt until we arrived in the evening and we called the customer care number that we were able to get any check in details. "

"Nice place, clean, comfortable and close to everything. Walking distance to the beach. I would definitely love to come back."

"Great resort! The first half of my trip was for business, and I extended for a personal vacation. The property is beautiful and I appreciated how it was sprawling. The golf cart transportation came in handy when walking to the lobby. The rooms were lovely and well appointed. Every staff member was friendly, helpful, and provided excellent service. I’d definitely return!"