โรงแรมใกล้บ้านและสวนบัทเลอร์ แมคคุก, ฮาร์ตฟอร์ด

"Price was that of a five star but the room was like any other Marriott or Hilton. Dated, tiny bathroom, door for bathroom opened into the bathroom and nearly hit toilet. We expected more for the price"

"There is some construction going on this property . Even the staff are very unhelpful . I see floor wet."

"The front desk gal was lovely and tried to remedy the situation. The exterior is sketchy at best. Lawn not maintained. The only thing around is a graffiti parking garage and a seedy stand along corner store. I took the stairs and when we got to our floor the smell of marijuana was overwhelming. We opened the door to our room and the smell hit us in the face. We immediately went down and the girl said they had no vacancies and she had to call her manager. 20 minutes later, a room miraculously...

"Easy access to surrounding areas"

"I reserved the room through Expedia ten minutes before my arrival, but it took nearly an hour for hotel staff to receive the reservation. In the interval, the room I requested was given to a walk-in customer. The staff blamed Expedia's reservation system, but I knew the reservation had been sent to Hilton because I got a partial reservation number. The staff was unsympathetic with my frustration (it was midnight) and advised me next time not to book through a third party. I asked for Hilton's...

"Kind of dirty, floors were dirty in common area/foyer, stuff stuck to the walls, hair in the shower when we got there. Pool closed, end of May. Staff was upset when we asked for more towels on our third day. Ok place for a quick stop, but I wouldn't stay for more than one night, probably wouldn't go back."

"Excellent Services"

"Great Staff"

"Great breakfast"

"Breakfast was great, good selection. My room was large and and great kitchen amenities. "

"Todo muy bien pero no vi en donde decía que la piscina esta en remuneración y no la pudimos usar"

"Breakfast wasn't good. Old looks and not well maintained. Bathtub water drainage was poor, door wouldn't close properly. "

"Great service all the way!"

"The beds were very comfortable, and the rooms spacious. However, there was no open breakfast, as advertised, just a grab and go bag with sugar laden snacks and a bottle of water. Good coffee was also available, but only during breakfast. The toilet was very low and difficult to rise and sit. There was evidence of some mold and rist around the trim in the bathroom and the tub was stained yellow. Not enough towels or toiletries for a double queen room. The woman on night shift was very helpful and...

"Room smelled of heavy cigarette smoke. Large cigarette burn hole in bedspread & blanket, bed had to be stripped & remade, top sheet was on top of the blanket instead of top of fitted sheet, 1 of the pillows had a stain & short black hair & I requested it to be replaced, Remote to TV dead & needed new batteries, sink was plugged & maintenance had to come in & fix it"

"We could not get our heat to work and when I asked to check it. They wanted to come in when we were getting up to leave. We checked out that afternoon. Since it was after 11am I was charged for the 2nd night which I understand. Not sure I would stay there next time."

"The parking lot was mostly clean, the restaurant next door was shut down, and sort of looked permanent. Check-in was smooth and without any issues. I checked in somewhere around 11:30 on a Saturday night. They did have a ballroom full of people and there were two police officers or armed security guards for that. Not sure if it is common practice there. There is no elevator, as mentioned in some other reviews so definitely need to walk stairs. It appears that it used to be some sort of two...