Great location. Good price and comfortable room layout.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Adrian Mark
13 ก.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Lovley bed. Great location. Had to buy my own shampoo and soap and I found that really shocking. The staff were very kind and helpful and I enjoyed the convenience of the hotel location
Decent hotel in a wonderful location. They don’t provide toiletries, which I get not providing disposable single use items, but they don’t even provide hand soap for the sink. You can have a refillable pump bottle at the sinks! So it doesn’t go against your new law of no single use disposable items. The bath towels were also riddled with holes. Clean but tattered. They could get a much better review for simply providing hand soap and replacing the towels. Otherwise staff were nice and it’s literally around the corner from the beach which was lovely.
I had a nice visit to Busan. The hotel was very close to Gwangalli beach. The staff was very helpful, especially Jon. She was great. I had a comfortable sleep each night. No problems. I would stay again. Thank you for the hospitality.
เข้าพัก 4 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
kwang pyo
29 ม.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
저렴하고 하루쉬기 좋았습니다. 다만 숙박에 필요한 최소한의
제공품이 아주 소량의 수건외엔 전혀 없어 조금 아쉬웠음
Location excellent, the room was nice, but not great. A/C worked excellent. Didn't have shampoo or body wash in the shower, but were available for purchase for a cheap. No complimentary coffee or tea. I've stayed at the Louis Hamilton at Haeundae recently and was much better with complimentary items mentioned above and great breakfast for $6 add on. Staff at both excellent and very nice.
Good room and location, but very disappointing customer service
The room itself was comfortable, the amenities were very good, and the hotel is in a convenient location. Unfortunately, the customer service seriously let down an otherwise pleasant property.
I found the staff extremely rude and unhelpful when dealing with even basic requests.
Most surprisingly, the hotel wanted to charge an additional $5 for soap and shampoo, despite neither being provided in the room. This additional charge was not disclosed in the Expedia listing when I booked.
I contacted Expedia about the issue, but they were unable to resolve it with the hotel. Expedia did, however, provide a $10 credit in recognition of the problem.
It’s disappointing that a hotel offering otherwise good accommodation would handle such basic guest needs so poorly.
I’m giving it three stars because the room, facilities and location were genuinely good. However, the attitude of the staff and the unexpected charge for basic toiletries significantly affected my experience.