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"I was expecting a little more for breakfast"

"Great location near the hospital and mall. Staff was very helpful when there were some minor issues."

"The bedding had hair on the sheets of both beds. The cleaning staff changed the linen & honored the rest of my requests on the card the next day. The staff was helpful, but the issue with the bedding really negatively impacted my peace of mind."

"The stay at Hyatt House was great as usual. The reception staff are always so welcoming, friendly, and helpful especially Christina! We were very grateful to be able to transition to this second room first thing in the morning instead of having to wait until the normal 3pm check in time. Only disappointment was that there was no oven although photos on both Expedia and the hotel website show a full stove and oven for the 1 bedroom queen accessible room."

"Very clean, friendly staff"

"We made a reservation for a room with 2 queen beds, but there was no available room when checking in and 1 king bed room was offered."

"This is my second stay at the hotel. Everything is very good - the staff, the room, the kitchenette, the breakfast, and the location."

"The best"

"Clean room"

"家のような安心感のある清潔なお部屋で、とっても快適な時間を過ごせました。おかげ様で旅の疲れもとれました。また、スタッフの方も親切でカバンを一時的に保管してくださいました。無料の朝食も種類が豊富でとても美味しかったです！ 大満足の宿でした。またボストンに訪れた際はここに泊まりたいです！ありがとうございました！"

"In the center of Back Bay. Everything was within walking distance. Bar had all the concoctions and food. Friendly staff. Would stay there again."

"Central hotel for downtown stay. Free breakfast was limited to individually wrapped muffins and danishes and an apple. Nice hotel, however, bathrooms were very small, rooms had no microwave and parking fee was expensive."

"Excellent service"

"Very helpful and accommodating staff, free luggage storage is very convenient, hotel is located centrally among lots of restaurants/bars and just minutes walking to China Town. The room was exactly what we needed. Would definitely stay again!"

"Plan on paying a resort fee, valet parking and high food prices. This is somewhat expected in Boston but everything was disorganized and the staff seemed very junior and inexperienced. The bartenders first ignored me, then gave me a lecture on the rules of working customers at the bar. Glad I brought my own bottle of wine."

"Great location, easy check-in, enjoyable stay"

"Everything at walking distance, including the subway. The parking very convenient Rooms very quiet and extra clean, towels and bedsheets fresh and clean everyday. Room service very efficient. The best was the staff, Sarah in particular, helpful, nice, happy they can remember our names and what we were interested on. They made us feel welcomed and specials!"

"The room is clean and the bed is so comfortable. We booked the room without bathroom, but even shared bathroom , it was maintained so well."

"Rooms were very clean and Staff were very friendly and extremely helpful. Staff would go out of their way to assist you. I asked for a late checkout, but it was not available, however, they will hold your baggage in a secure area until you're ready to leave. I brought a suit, but there was no iron available, only a steamer in the room. I did not ask if an iron was available and had to learn crash course style how to use a steamer. It's possible they have them and I just did not think to ask....

"Great place to stay!!"