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"Great customer service started when I drove up at the valet. Check in was easy, and the location is perfect for downtown "

"Just very simple and the room is fine"

"Rooms are always clean, I love the modern look, and employees are always friendly and knowledgeable. Went for my birthday and it was a great experience as always! Will definitely be back for the 4th time! 😄 One of my fave hotels in Downtown LA! Great location since it's right around the corner to the Grand Central Market. Rooms are always clean and staff are friendly and accommodating. Came here for the 3rd time and it was for my birthday, they did not disappoint. Pros: decent beakfast at a surcharge, clean hotel, friendly staff, good drinks, mini fridge, offers water to refill bottles Cons: bar snacks are okay as far as flavor & pillows are slightly hard"

"Room was clean, great location and staff was friendly. Hotel was busy and I felt safe."

"Clean room Comfy bed and pillows "

"Wasn't able to keep heater set at a comfortable temp?"

"I didn't have breakfast or use the hotel restaurant. However, the towels weren't clean, so we ordered one. Additionally, a lot of the furniture was already broken. Good location thata all not special. "

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"The friendly and helpful staff. And the convenient location. "