โรงแรมและที่พักบังเกอร์ฮิลล์

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Clean, comfy, and cute! And I’ll add convenient!!"

"The hotel is not like the pictures at all. It was old building and very very small rooms (by the way i know manhattan room but it’s not like this)"

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"The room was a good size with a nice bathroom - all very clean and comfortable. The breakfast was good but the restaurant is fairly small and so it can get very busy. Staff were very helpful and made me feel very welcome. The only slight issue was with the lift - it’s a fairly busy hotel with 40+ floors and just 3 lifts. This did mean a fair amount of waiting on lifts but I guess it can’t be helped given the size of the building. All in all - a good stay. Would recommend."

"Cute property. Lovely friendly staff."

"Nice place If looking for the perfect location for tourist."

"By far the best hotel I've stayed in! The location is ideal and so close to local shops/restaurants, Times Sq, Broadway etc. Various subway locations just walking distance also. We arrived at 1.30pm and were able to check in and refresh before heading out. The staff were friendly and welcoming, also very helpful with questions. I would highly reccomend this hotel!"

"Stay was seamless and effortless. The staff was very friendly and accomodating!"

"Unexpected and illegal $20 charge at checkin. No hot water."

"Check in rep was very polite & informative "

"Loved our stay"

"Room was clean, staff attentive"

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"Good location, friendly front staff, fans in bathroom did not work"

"The hotel is great, nice location, clean, comfortable and quiet rooms. It does feel a bit empty at the moment and there was no internet or cable TV in the rooms, but a great value overall"

"Spared every expense. What appears to be a very efficient use of space in a great location turns out to be a dirty and exceptionally loud overnight stay. Housekeeping left previous user's washcloth in the shower which inspires confidence that the sheets were actually changed. Worse, every time someone left their hotel room you hear a reverberating CRASH in your room. Wouldn't be bad if this was a hotel targeting business travel, but with half the people i met at 10pm holding handles of...

"Excellent location with amazing view from our room. "