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"Cleaning is poor."

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"Clean and well run. Helpful and efficient staff. Excellent location, and user friendly (once you figure out the clever lifts system). One suspects its glory days were a few decades ago but a good budget solution for the area."

"I love everything. Thank you"

"Great location, in the center of midtown."

"Good"

"I was amazed by the bathroom and the bathtub spotless and cleanliness . The areas was very quite . I was surprised that there is no complimentary breakfast."

"What a wonderful experience. Staff was helpful and kind. We were offered a free upgrade from an interior queen room to a king city view. We were also selected for free room service breakfast. Easy check out process. Left our bags before check in to walk around the city. Highly recommend if you’re going to the city to see a Broadway show!"

"Not a good experience overall. The outside of hotel was extremely loud, especially at night, making it very difficult to sleep. In addition, the staff were rude and very impatient when we asked for assistance, which made the experience even worse Unfortunately, I would not stay here again."

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"Close to everything"

"Ok"

"Cannot expect the typical Hyatt hospitality or comfort. Rooms are great and location is incredible. Very limited food options. No Proper breakfast place. Staff is indifferent to your needs even to give basic direction on where to eat when arriving late in the evening. You pick the Hyatt brand expecting all this comfort and pay a lot of Montgomery to stay."

"Great location, helpful staff but our room was quite dark (interior room) and tired."

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"The rooms were clean. The lobby was instagram worthy! Staff was friendly. The breakfast buffet was great t"