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"No amenities like soap and shampoo"

"Pros: has a 24/7 cafe downstairs although I did not try anything there; wifi is good for the Philippines starndard; bed is comfortable; aircon works okay; mart beside the hotel; room lights are great; it has a window and a balcony Cons: staff not friendly, shower is weak and water heater not great; bathroom seems unfinished with workarounds holding the tap or things like that; a bit costly for what it offers to a solo traveler; room is small"

"They have lovely staff. Our stay was amazing, highly recommended."

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"Friendly and responsive staff."

"Wonderful and friendly staff!!"

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" accueillants "

"A big improvement since I stay here 5 years ago.very nice,lots of Parking, Swimming pool is massive. Quiet. Very friendly and helpful staff. I book 1 night and extended . Close to Naga Airport.thank you. Will be back again."

"They were very hospitable to their guest... and all the staff are friendly. The room are clean."