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"Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room."

"The mountain view."

"The place is big for my whole family. The staff are nice and they love the room service."

"Very nice location. Big modern rooms and CR. Very nice interior design. Well maintained. At par with manila hotels. Strongly recommended. Affordable room rates."

"No amenities like soap and shampoo"

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"Very clean"

"Pros: has a 24/7 cafe downstairs although I did not try anything there; wifi is good for the Philippines starndard; bed is comfortable; aircon works okay; mart beside the hotel; room lights are great; it has a window and a balcony Cons: staff not friendly, shower is weak and water heater not great; bathroom seems unfinished with workarounds holding the tap or things like that; a bit costly for what it offers to a solo traveler; room is small"

"A big improvement since I stay here 5 years ago.very nice,lots of Parking, Swimming pool is massive. Quiet. Very friendly and helpful staff. I book 1 night and extended . Close to Naga Airport.thank you. Will be back again."

"Everything was like brand new. "

"Friendly and responsive staff."

"."

"Great "

"They have lovely staff. Our stay was amazing, highly recommended."

"."

" accueillants "

"Wonderful and friendly staff!!"

"They were very hospitable to their guest... and all the staff are friendly. The room are clean."