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"The hotel was very clean. The employees from start to finish we’re amazing."

"Friendly staff. Quick easy check-in. Clean spacious room."

"Lovely property, with professional staff and clean facilities. Easy walk to Union Station and situated nicely in downtown Kansas City"

"Beautiful hotel - one elevator didn’t work so walking the 12 flights was a bit much but the hotel was accommodating to use freight and service elevators made the best of the situation . Bar front door and and front desk personal outstanding ! "

"No worries "

"Loved!!! Will be booking again "

"The front desk staff were exceptional. They were really the stars of my entire trip. They allowed us to check in a little early and the room was ready, and they were nice and friendly for my entire stay. There were a lot of great options for breakfast which include waffles. Also, the homemade biscuits were the best biscuits I've tasted in a very long time. I didn't use the housekeeping service-but I'm sure they would have been just as great. Also, I visited this hotel with my daughter-and it...

"Room design had a modern industrial feel which it made it unique yet inviting and comfortable. Staff is friendly and attentive. The lobby bar, XR, was a great place to gather for a drink and a bite to eat. It gets busy so the wait times and service can fall a bit behind but no worries, relax and enjoy! Will definitely stay here again!"

"This Holiday Inn Express was very clean, the staff was helpful and friendly, and the breakfast had the consistency that you’d expect from a Holiday Inn Express! Parking is $25 a night, though, which felt slightly exorbitant and definitely racks up quickly. "

"Staff was incredible. It reallly did mean alot to me. A big thank you goes out to the staff ! "

"Very friendly staff! Very clean room! Like new condition! Great experience! Thanks!"

"Good environment!"

"AC didn’t work but they got us a new room"

"Love it"