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Hey-Aparthotel

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Close to Manneken Pis Statue and Brussels Christmas Market, Hey-Aparthotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

A bedroom with a bed, a window with curtains, a radiator, and a patterned wall.

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

A room with a bed, a window with curtains, and a patterned wall.

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with two beds, a dining table with chairs, a large window with curtains, and a floral-patterned wall.

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio

A bedroom with a bed, a chair, a wardrobe, and a painting on the wall.

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio

A compact kitchen with white cabinets, a microwave, and a black countertop.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio

A bedroom with a bed, a chair, a wardrobe, and a painting on the wall.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A bedroom with two beds, a large window, and a floral wallpaper.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Anderlecht, a neighbourhood in Brussels, is home to Hey-Aparthotel. Manneken Pis Statue and Atomium are notable landmarks, and travellers looking to shop may want to visit Brussels Christmas Market and Avenue Louise. Museum of Musical Instruments and Le Botanique are also worth visiting. Visit our Brussels travel guide
Map
146a Rue Heyvaert, Brussels, 1070

What's nearby

  • A warehouse with rows of wooden barrels stacked against the walls.
    Cantillon Brewery
    9 min walk - 0.8 km
  • A bronze statue of a child on a pedestal, set against a weathered stone wall with intricate carvings.
    Manneken Pis Statue
    5 min drive - 2.3 km
  • A grand, ornate building with intricate architectural details and a large open square in front.
    La Grand Place
    7 min drive - 3.2 km
  • National Museum of the Resistance
    7 min walk - 0.7 km
  • Brussels South Railway Station
    17 min walk - 1.5 km

Getting around

  • Delacroix Station
    4 min walk
  • Brussels-West Station
    12 min walk
  • Brussels Airport (BRU)
    38 min drive

Restaurants

  • Cantillon Brewery
    8 min walk
  • Pizzamore
    4 min walk
  • Le Méditerranéen
    5 min walk
  • Restaurant Al Karam
    10 min walk
  • Taverne Tête De Boeuf
    1 min walk

About this property

Hey-Aparthotel

  • Hotel near La Grand Place
  • Close to Manneken Pis Statue and Brussels Christmas Market, Hey-Aparthotel has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free property
  • Room features
  • All guest rooms at Hey-Aparthotel boast thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and offices.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • Wardrobes/cupboards, kitchenettes and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Is Hey-Aparthotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hey-Aparthotel?

Hey-Aparthotel doesn't offer parking.

What time is check-in at Hey-Aparthotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hey-Aparthotel?

Checkout is at 11:00 AM.

Where is Hey-Aparthotel located?

Located in Anderlecht, this hotel is within 1 mile (2 km) of Cantillon Brewery, La Grand Place and Manneken Pis Statue. National Museum of the Resistance and Midi Market are also within 15 minutes. Delacroix Station is only a 4-minute walk and Clemenceau Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hey-Aparthotel Reviews

7.8

Good

8.6

Cleanliness

7.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 7 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

Reviews

Verified

10/10 Excellent

Calum

Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay, lovely staff and extremely clean property inside, no complaints, thank you!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and clean

the place was clean, comfortable and well equiped, although a little smaller than the impressions i had from looking at the pictures online
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio apartment was the perfect stay for our trip to Brussels. It is about a 25 minute walk from the Grande Place, but it has easy access to trains and buses to get around quicker. Even though the area is not necessarily the bougiest, it is very safe and everyone is nice. The staff was also attentive and made sure to check in if we ever needed anything. Overall, I would definitely come back and stay here again!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfy stay. Kitchenette and toilet well equipped. Hard time getting the hob to work but otherwise no other issues. Check in and key collection was smooth-you receive a code for the door and to get your key on the day you arrive.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good accommodation in an unloved environment

The room was fine. No TV which we hadn't seen at booking. Once you have your entrance fob it was a little unclear where it went. Someone helped us. The arrival and check out time is later and earlier than other places (4pm and 10am). It is located in a very unloved environment. The front door is beside a cafe where the visitors use the front door step as a meeting point. They moved but it feels a little uncomfortable.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious room with plenty of electrical outlets. It was a bit noisy outside during the day, but with the windows closed it was barely audible. Staff were easily contactable and responded quickly. A couple of criticisms would be the lack of comfortable pillows (I found them a bit lumpy and small), and occasionally the bathroom sink drain was blocked, leading to some unpleasant odours when not being used for a prolonged period of time. Overall, I found this to be a pleasant stay and would consider returning here on a future trip to Brussels.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a bustling neighborhood during the day, we were surprised how quiet it got at night. Throw in the comforable beds and we slept like babies. Apartment had everything we needed. The owner connected with us on WhatsApp and was very attentive to our messages. The first few days we took the bus into town which was very easy. Then we realized we could walk there and it only took 5 minutes longer and saved us enough cash to buy a beer or coffee. Neighborhood was friendly and it felt safe. Only downside is the food stores nearby only carry African foods. They didnt have things like butter, eggs, cheese, bread, etc. But they had plenty of plantains, chili peppers, eggplant and other veg. It was a 15 minute walk to a bigger grocery store, so not too bad.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Melanie

READ BEFORE BOOKING! The room itself matched the description on the website — it was clean, adequately furnished, and appeared as shown in the photos. However, everything else was deeply concerning. The area surrounding the hotel felt extremely unsafe from the very first moment. As soon as we arrived, several men standing near the entrance and along the street started watching us closely while we got out of the taxi and entered the building. It was an uncomfortable situation that immediately made us feel uneasy. During the short time we were there, we witnessed drug dealing taking place in broad daylight, and the overall environment felt threatening and insecure. For safety reasons, we decided to leave the property shortly after checking in. After we left, I contacted the hotel to explain the situation and to request a refund for the unused nights. The response I received was shocking — the hotel offered to refund a small portion of the total amount, and only under the condition that I do not post a review about my experience. This kind of condition is completely unacceptable and unethical, not to mention unlawful. Guests should never be pressured or financially influenced to remain silent. Reviews exist to help other travelers make safe and informed choices, and attempting to suppress honest feedback is not only morally wrong but also against consumer protection laws. Despite the room being fine, the hotel‘s reaction makes it the absolute worst I‘ve ever witnessed
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Liankki

Liked: Staff & service
What I like: the check-in check-out were easy. I got what I needed in the room especially in the kitchen--there was even coffee! Location is fine, nearby shops and railway station. What I did NOT like: 1) the deal promised check-in time 3pm then in the next email after I paid it was "automatically" changed to 4pm, same as the check-out, first was 11pm then changed to this--"(before 10 a.m. - except if you have taken the "late check-out" which allows you to leave at 12 PM.)"--seems like an unfair deal... 2)the staff sent email to ask my email address 2 times and must put it a certain way because some Expedia system problem--but hey, this is the problem you need to fix not me, please respect my time. 3)in the kitchen, the stove was really difficult to turn on, and once it got turned on, the pot was not heavy enough to keep on the cooking temperature, had to add weight to the top, which cost more time and trouble... 4)after shower, there comes the kind of foul smell from the shower sink and it lasted for the whole night....5)not a single trash can in the room, inconvenient...
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Staff & service
Room and hallways were clean but the surrounding neighbourhood was extremely unkempt - there was garbage everywhere! The first day, I thought that it must be garbage day and that the wind had scattered pieces of loose trash, but it a was like that every day. The piles of garbage never went away. Once inside the room was quiet but the street was always busy. The cafe next door seemed to draw a large crowd at all times of the day and night. The culture of the neighbourhood is such that the streets and sidewalks are filled with men - rarely do you see women and if you do it is early morning or late afternoon with children in tow. As a woman travelling alone, it was a little unnerving to have to wade through the crowd to get to the hotel door. That said, I found the location to be convenient and close enough to walk (30-60 minutes) most places. There is a basic kitchen with a fridge, stove top, microwave and a kettle but **no coffee maker** (although there is instant coffee in a jar). In my opinion, the 4 pm check in time is too late and very inconvenient, especially if you are arriving from North America on a red-eye flight. There is no option for early luggage drop off. Overall, it was okay. The price per night was reasonable but it came with some trade offs.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place perfect for a few days .. a little way out of centre but Metros and Buses close by
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ermonela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and proper 👌... we really liked it
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Angela

Disliked: Staff & service
This is going to be my first bad review and the only reason I’m going to do this it’s because I don’t want other people going through a situation similar to mine. The two days I’d stayed at one of the studios I have people coming in without me knowing it. It seemed like maintenance people or cleaning staff showed up to the studio 2 and I was never notified. I reported the situation to Maxime and he/she didn’t even had a clue of anyone coming into the studio for those two days. Maxime promised me that it wouldn’t happen again but it did and once again no records showing who it was. Also, they said they were gonna have answers for me before leaving the country but they never reached out to me. Thankfully I never leave anything valuable at hotels because otherwise this review would’ve been a harsher one.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

GULSUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice place, usefull kitchen. There tram staion is opposite the hotel. We were happy to stay there. Thanks...
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
The property itself is quite nice and my family and I were happy with it. The location isn't great--the neighborhood is questionable and there is a lot of trash on the sidewalks. Still, we weren't spending a lot of time in our room or in the neighborhood, so it suited our needs. My only complaint is that we were in need of additional towels and washcloths and we ran out of toilet paper in the bathroom, all of which I requested. The request was ignored.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Stanley

Liked: Cleanliness
The apartment is ok for a short stay , but the surrounding neighborhood is scary. The drivers we booked were hesitant in coming to the area. Some requested a nearby pick up. I asked one of the drivers if it was a bad neighborhood and he said it was.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Amal

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was clean, spacious, and well equipped. However, there was a small internal room accessed from inside the bathroom with a loosely locked door, which felt unsafe and unsettling at night. The building has no elevator. The surrounding neighborhood was dirty, with garbage on the streets, and felt unsafe; there were people loitering and drinking outside. Check-in was listed as 15:00 and check-out at 10:00, but after booking I was informed check-in would only be possible after 16:00 due to cleaning, resulting in a very short stay for a full night’s charge. Although payment was completed through Hotels.com, an €80 credit-card pre-authorization was required to receive the access codes. Twelve days after checkout, the amount has still not been released, and my bank confirmed it is not a banking issue. Communication with the host was limited to WhatsApp and slow; a question about parking fees was only answered after checkout.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jake

Liked: Cleanliness
Disliked: Staff & service
I'm not a fan the fact the place has no staff (it's sign in yourself with a lock key system). The area it was in was a complete dump and frankly felt unsafe (at night). There was rubbish all over the streets, the pavements were badly damaged, the buildings are run down, graffiti everywhere, only very foreign shops operating and at night only men wandering around the streets.
Verified

2/10 Terrible

Ramin

Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst place we stayed at during our entire trip to Europe with family. The apartment was located in the middle of a dirty and unsafe neighborhood. There was no elevator, and we had to carry our suitcases up two long and steep flights of sharp stairs, which was incredibly difficult. The check-in process was horrible, no one was available to help us access the building. We were left waiting on the street for 20 minutes with our kids and luggage. Eventually, they sent a message and demanded an extra $20 for check-in at 3 PM, even though every other place we stayed had a standard check-in time starting at 3 PM with no extra fees. The studio itself was tiny, cramped, and not clean. There was barely any space between the bed and the kitchen area. During our stay, no cleaning was provided, and we were expected to take the trash out ourselves. On the day we checked out, they sent us a photo accusing us of not cleaning the apartment and then threatened legal action unless we left a five-star review. This was deeply disturbing. The staff and owners were extremely unprofessional and manipulative. Their behavior was not only unethical but also felt like a scam. We are writing this review to warn others, do not book this place. No family or traveler should have to go through this kind of experience.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wilze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo foi perfeito. Ótima comunicação. Tudo limpo e arrumado.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

María Antonia

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación era moderna pero la calefacción no funcionaba en condiciones .las vistas a un patio interior lleno de excremen tos y orín de animales.Y el barrio no lo recomiendo para nada y mucho menos si vas con menores. La sensación de inseguridad hasta que llegas al hotel es notoria y la suciedad en l mismo barrio es algo que no había visto nunca.Llegamos para cuatro noches y solo hicimos la primera.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Hélène

Liked: Cleanliness, amenities
Rien à redire sur le logement, chambre propre avec sdb agréable, petit coin cuisine, équipement correct. La localisation est également appréciable, à moins de 30 minutes à pied des principaux points d’interêt de Bruxelles. En revanche , le processus de réservations est avéré complexe : en plus du paiement sur Expédia, il vous est demandé de fournir un certain nombre d’autres données par e-mail et d’effectuer une pré-autorisation de paiement à hauteur de 80 euuros. Or, une telle procédure n’est explicitée à aucun moment dans la partie instructions sur Hôtels.com, contrairement à ce que prétend l’établissement. Dommage que la procédure soit aussi complexe pour un simple week-end.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mohammed amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai fait une réservation dans un hôtel. À la fin, quand je suis arrivé, je n'ai pas trouvé la réservation. j'ai appelé le service client de Hotels et ils m'ont trouvé un autre hébergement dans un studio. Tout s'est bien passé malgré la galère.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Séjour de 3 nuits à la découverte de Bruxelles. L’emplacement est plutôt bien, quartier vivant mai grâce au triple vitrage aucun bruit de la rue. À 4 min du Métro et 20 min à pied de la gare et du centre ( mannekenpis). L’équipement est bon, le minimum mais efficace. Propreté ok. Lit en bon état. Communication très bon pour récupérer les clés. Je recommande
Stayed 3 nights in Oct 2025