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"The staff was young, enthusiastic, and always eager to help. Their genuine friendliness and positive attitude gave the hotel a warm and charming character that we really enjoyed."

"One man behind the bar was unfriendly and very abrupt and rough when helping on. There is probably a lack of staff altogether."

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"It was okay but in my opinion it wasn’t worth the staggeringly high price."

"This was a quick one night stop on our Ireland road trip. Parking availability was challenging. The property was clean and dinner in the restaurant was good. However the hotel is very dated and the rooms are very basic. The only coffee available in the room was instant. Expected more for the price paid, although it was on the bank holiday, so perhaps that had impact but a coffee maker in rooms would be an improvement"

"Beautiful property was parking on site. Outside of Central Killarney"

"Easy free parking. Easy location to get in and out. Walkable to restaurants and shopping. Quick drive to sites."

"Very nice"

"Stay here! Guaranteed to be one of the most superb experiences. Best value for money on our trip and pure luxury on every regard. West Wing suite was magnificent and main hotel room stay was nearly as good. Beds comfy. Food and drink options were plentiful - from casual to fine dining. Staff great to exceptional."

"Very nice place to stay."

"Very nice property and super helpful staff. Great location!"

"Beautiful hotel. Centrally located. Good breakfast. Clean and well maintained room."

"Clean room and convenient location. Staff helpful and let us come in late."

"Lovely Hotel, staff excellent very friendly,beautiful breakfast.I would highly recommend it "

"Wonderful property! Extraordinarily clean with warm, welcoming staff. Excellent breakfast as well. Sandra very helpful for trip and meal planning."

"The property needs a lot of tender loving care. It seems very run down and neglected. It could use some significant refreshing. Examples -- stains in the carpet throughout the property, including the room. There were stains and even holes in the curtains in the room. Dull fluorescent lighting throughout the property. The staff were just ok. Not rude, but not super helpful either. We were given a handicap accessible room -- not preferred. But we were too tired to ask for another room. The...

"Very wonderful location and beautiful hotel. The card key access locations straight off the elevator (also card key access) felt secure but a little inconvenient. The room was clean, the beds were some of the comfiest I've slept in, and the AC worked well. Great stay."