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"Staff was polite but pool was very small and looked so much bigger in the pictures"

"The staff was nice and helpful. The door in my room did not deadbolt lock, because the lock and strike plate were way off. That means I couldn't fully secure the door, which I did not like. There were a few other minor things left unfixed, such as the drain plug for the tub that wasn't secured, and wall mounts for shower supplies that were left sitting on the sink. The air conditioning unit was fairly loud and clanky. It put out air fine, but annoying to try to sleep during."

"Reasonably priced"

"Free WIFI is not available unless you are a Hilton Honors member, was not specified during reservation"

"Room was large and pretty quiet even though it was by the highway, very nice staff, clean landscaped pool area, lots of parking, there's a really fun Mexican restaurant next door! Breakfast was just ok. It's fine and convenient and reasonable if you need a place for a night or 2."

"Just remodeled."

"Just like always very very clean rooms"

"This one was just ok."

"I had one of the worst hotel experiences ever. After driving all day and arriving exhausted with a confirmed reservation, I was refused check-in without any effort to resolve the situation or provide a reasonable solution. The staff showed no empathy or professionalism, leaving us stranded late at night after hours on the road. A reservation should actually mean something, but apparently not at this hotel. I would strongly advise anyone to think twice before booking here. Unreliable service,...

"Great location, amenities, clean room, airport shuttle."

"Convenient location, clean hôtel, safe aérea, nice staff. I will go back."

"Pros: the clerk was kind, the bed was comfortable, the room was clean Cons: felt like prison and guilty before proven innocent. took 30 minutes to check in with an already paid for room. (One guest ahead of me). Plastic partition at front desk felt like jail. Wording of "taking $50 cc deposit would be returned if not stains, etc found in room." Took a bath and while in the bath (husband answered knock at the door) and man asked if someone was taking a shower (yes) and its leaking downstairs...

"The room was very clean, staff was very helpful with andy question you may have. And breakfast was more the muffins and cereals. It also included biscuits and gravy, eggs, and sausage. Very good"

"Overall, the site looked good and everything was in order. It was a nice visit."

"I keep coming back to this Best Western when I'm in Spartanburg. From comfortable bed, well appointed Breakfast Bar to small outdoor pool and clean rooms. Always a great stay."

"The room was great but breakfast was undesirable out of a lot of foods."

"Great stay!"

"Easy to find..& in the center of everything..& walking distance"

"!"

"The breakfast was varied and good for a free breakfast. The room was small (typical) but the refrigerator was so small it was virtually useless. Everything else was adequate."