Search Hotels Near Broad Brook Opera House, Broad Brook

"Room smelled of heavy cigarette smoke. Large cigarette burn hole in bedspread & blanket, bed had to be stripped & remade, top sheet was on top of the blanket instead of top of fitted sheet, 1 of the pillows had a stain & short black hair & I requested it to be replaced, Remote to TV dead & needed new batteries, sink was plugged & maintenance had to come in & fix it"

"Close to the airport, shuttle service is great. Breakfast is basic, but a helpful amenity to help save on costs"

"The room was extremely overpriced $790 for 2 nights. No military discount. The beds and pillows were uncomfortable. We won't be staying there again. There were six of us in three different rooms. Staff were nice."

"The parking lot was mostly clean, the restaurant next door was shut down, and sort of looked permanent. Check-in was smooth and without any issues. I checked in somewhere around 11:30 on a Saturday night. They did have a ballroom full of people and there were two police officers or armed security guards for that. Not sure if it is common practice there. There is no elevator, as mentioned in some other reviews so definitely need to walk stairs. It appears that it used to be some sort of two story motel that they managed to connect in random fashion. I will say that the room appeared to be clean, but a bit worn. The back sliding glass door in room 276 definitely was around during the Nixon or Carter Administration. Some of the hallways were clean as well as the stairwells, and I can say the opposite for others. It appears that it really depends on who is living in what room. Definitely encountered a few roaming bands of teenagers in the hallways making noise and folks that had been over served either at the event the hotel was hosting or just drinking in their rooms. It was affordable, and if you are looking for zero frills, this could be your place. I'm glad I was tired when I got there so I could just go to sleep and get out of there in the morning."

"Very noisy in rooms hear the pool"

"Towel shortage, short staffed, staff overworked, cleanliness and maintenance has taken a nosedive with new owner."

"My room didn’t have any towels, and when I went to the front office, there was no one there for about 10 minutes. I had to wait, my towels were then given to me, but that was quite an inconvenience after a long day. Also, I questioned the cleanliness of my room because there was hair that wasn’t mine in quite a few places. "

"People were partying at the pool and cookout area until almost midnight, they were screaming, yelling fire and were foolish drunk. Let it go until 10:30 pm, called the office twice to ask them if they could please ask them to quiet down a bit as it was right outside my room and they never did. The walls are thin and the person above me had to pee 13 times and sounded like they had concrete shoes. Heard every flush and every time the faucet and showers were turned on. Pillows were completely flat and there were stains on the comforter. Never slept a wink, paid $354 to not sleep and listen to drunks most of the night. Had to be up at 4:30 am to catch a flight and no one responded at the office before leaving to hear my complaints. Would highly recommend looking elsewhere."

"The staff was great. The room was sparse. I was on the first floor at my request. Outside our window for 2 days was trash. I asked them to remove it on the third day. They were very apologetic and explained they had somebody out sick So I totally understood. We had our dog with us, and they made us very comfortable with having him there. Nice people just a very average hotel."