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"The staff here are very friendly. Grant helped us with breakfast, and was so nice. The chef was funny. Clean bathroom."

"Yes"

"Beautifully decorated room, staff were excellent and very welcoming. I will definitely stay again."

"Yes - all good."

"Room was lovely fully met our needs location is perfect anf staff were very friebdly ajd accommodating. We didnt use the resturant for evening meal however breakfast was one of the best weve had away "

"The Warmth....."

"Great location and spotless hotel "

"Yes"

"As fabulous as ever! Courteous staff, excellent room amenities and a well-stocked club room! Great proximity to departure hall, literally a 4 minute walk. This has been my choice for many years, whenever flying from Heathrow, irrespective of which terminal I fly from! "

"Excellent, varied breakfast with fresh fruit varieties and many cereal choices. rooms always thoroughly cleaned with fresh bedding etc. daily over a 13 night stay. Most helpful and courteous staff in all areas from front door onwards."

"部屋が広い"

"Room 242 was lovely. Staff very friendly. Facilities good. Dinner and breakfast very nice."

"Very cool place, nice finishes everywhere and comfy well equipped rooms. The gym and pool area are really nice and the location is great for getting into town. The only negative is the breakfast: the quality of food is very good but it’s just very chaotic, not enough space to sit comfortably and whilst the staff clearly work really hard to keep it going, there is a constant wait for things to be replenished. "

"Great hotel, very clean, great breakfast and great for LHR. "

"Clean and helpful friendly staff"

"Amazing service and food. Can’t fault it."

"All good ... homely feel"

"Very friendly staff"

"Very clean and a nice atmosphere. The lady at the front desk was very nice."

"The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time."