โรงแรมใกล้ศูนย์บริการนักท่องเที่ยวบอสตัน สโตร์, คลีฟแลนด์

"Everything from the rugs in the lobby, to the waffle maker, to the bathroom, to the pool was just filthy. Staff were not bothered by the state of the rooms, breakfast area, or pool. Unless it's a last resort, I would not recommend. "

"Great breakfast, cleanish rooms. Door lock on our room was futsy and wouldn't consistently open the way normal people open doors. Hotel guests were VERY loud until 11 PM, and management did not make an effort to quiet things down. Meaning my young kids couldn't get to sleep for hours. Shower was luke-warm both evening and morning. "

"We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. "

"Poor customer service"

"All good"

"no hot tub"

"Very loud hotel as the doors are very thin and not like typical solid doors! They put me in a room beside one ot the hosekeeping closets and rmthey would be making noises at 7am sharp daily! Be careful which end of the hotel you are on !"

"There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away."

"We went hiking prior to checking in and the hotel was a close location to where we hiked so that was nice. There were restaurants within walking distance so we enjoyed that as well. "

"Best experience ever, staff was amazing, kind and with smile.Room was exceptional clean.Room temperature was appropriate .Coffee and hot water in dinning was available at 7 am before breakfast serving time .Definitely will recommend to my family and friends."

"We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

"Pool nice and heated. Good and friendly staff. "

"The devil is in the details and this Hampton failed at the details. The sink soap dispenser was empty as was the shower shampoo dispenser. The headboard of the bed was on the bathroom wall so all water noises were heard. Worst of all the shower had a steady drip that required us to use a towel on the floor to dampen the maddening sound. The coup de gras was there was NO regular coffee when we went to breakfast. We didn't have time to wait around for more to be brewed and had to purchase coffee...

"Terrible, room I was in smelled like cigarettes "

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"The hotel is in need of an update. Worth the price..is questionable. I didn't expect it to be super fancy but carrying the Wyndam name, I expected better. Clean room: no. Sure if had been dusted and wiped down. But between finding a hair on my pillow, stained couch cushions, sticky carpet by the bathroom. 3/5. Staff: only 2 full size towels for a king size room. Called to request more but told that staff just got there at 9:30. Do not disturb door hanger went missing first night. Room never...

"Everything was clean and adequate. No issues."

"room was clean,front desk people were friendly and affordable prices"

"When I arrived, there was a sign saying no hot breakfast served this month. But on the listing it shows that a buffet style breakfast is available. If they knew for this long, why wouldn't they change the listing? Also, there were snacks from a previous guest still in the cabinets. I found a cherry pit on the floor in the room which is disturbing that that wasn't found during cleaning. There were not washclothes in the bathroom, only hand towels and bath towels. I don't know if that's just the...