โรงแรมใกล้ศูนย์บริการนักท่องเที่ยวบอสตัน สโตร์, คลีฟแลนด์

"Location"

"It was okay, the hallway carpet was horrible and dirty and the room had an odor, but I had Lysol and 91 percent alcohol. The bathroom around the baseboard was not too clean, but my grandson enjoyed the pool and staff was great. Need upgrade on room furniture."

"Staff was amazing, made the stay that much better….Got the speak with the GM, he helped with an issue I had…."

"This hotel was just fine for an overnight stay while traveling. As other reviewers have said, the place is a bit dated. It could do with some updating and some deep cleaning of the bathrooms (where there seemed to be some dirt in the corners and mold that could have been removed with close cleaning). We appreciated that the double rooms had queen beds. The beds were clean and comfortable and the breakfast was good. The price was reasonable and I would be fine staying here again."

"The hotel felt safe and clean. We did not stay for the breakfast."

"Hotel room was clean. Staff were polite. Parking was easy. Breakfast was very good! They do not have body lotion in the room."

"Breakfast wasn’t free"

"I really like how clean comfortable and well maintain the property was the atmosphere was welcoming, and they had everything I needed for a pleasant Day the peace surroundings and thoughtful attention to details made to stand out. Every time I come in town I enjoy staying here. Thank you for the comfortability."

"Noisy near the elevator, air conditioning rattled, blackout curtains didn’t close. Not a restful night."

"They advertised complimentary breakfast, but it was not provided unless we specifically asked for it. Additionally, the rooms were not cleaned regularly.""

"Decent place with a great staff. Hotel looks new and clean."

"Ok"

"It was ok. You get what you pay for."

"I liked the stay. Front desk staff Chance was great and very helpful."

"While run down, there were some positives. The location is good for visiting the national park and is close to dining and stores in town. It is oriented such it is quiet at night even though near the interstate. It is affordable. The AC worked well, there was hot water, refrigerator worked, and bed was OK. One of the two key cards did not work from the moment I got it and another failed the night before I left and had to be replaced by a staff member. The toilet got stopped up. The towels are...

"Very average"

"The room was dirty"

"Absolutely dirty. Nothing was cleaned. The bathroom was the worst. Mirror wasn't even clean. Floors squished out water because the fan didn't work. Since the exhaust fan didnt work there was a slimy film of dirt running down the walls as well. Mold growing on ceiling leaving me super sick. Holes in. The walls and doors. The bathroom window was taped together. The room smelled like moldy cigarette smoke. Bedding was dirty with burn holes. We went and got new blankets and sheets and pillows...

"Shower was nasty floor was wet"

"The staff was excellent! Our room was fair and TV was a problem, even with intervention. Breakfast was decent. The hotel does need remodeling, since Twinsburg is an up and comlng suburb."