John, Our staff has earned wide renown for service just as you describe. You have warmed our day to let us know that the legacy continues. Please don't be a stranger!

Vicky,We appreciate your stay with us. I do apologize that our bellhop was busy at the moment of your arrival. Typically we do have such reception, and we will make sure to provide more assistance to your arrival next time. Regarding daily housekeeping, our policy is to extend stayover service to every guest, so I do offer sincere apologies for that oversight. On your next stay, we will be sure to correct these issues and hopefully earn that 5th star that we regrettably missed this time around.

Jason,I truly regret to see that we fell short and earned such a low score from you. You are more than welcome to contact us, to let us know what could have been done differently to earn your satisfaction. Hope to connect, and safe travels.

Mark, You honor us with your stay and positive feedback. Don't think we won't show you an even better stay next time! Safe Travels.

Mike, this great place is always ready to welcome you back! Please check Garden calendar to see if there are any events calling you back to our neighborhood! Thanks so much.

Thank you for your feedback, we look forward to welcoming you again soon!

Yeah, Go Bruins! Thanks for staying with us Zach! Hope you stay with us again for the playoff games on the horizon. Safe Travels.

Thank you so much, Dawn. Hosting you was a real treat! Hope it is not the last time!

Thank you, Rosemary for your review! We appreciate your stay and are eager to earn that last point next time. Do not hesitate to reach out!

Thank you for gracing our neighborhood with your presence! Please come back to Indigo Boston when you feel like exploring the West End some more!

Thanks for the compliment - yes, TD Garden is a good neighbor to have! Glad you enjoyed the hotel's offerings. Safe Travels.

It is nice to hear you will be returning. We cannot wait to welcome you back to the neighborhood. Safe travels!

Thank you for your feedback, we look forward to welcoming you again soon!

Delanie, we are much obliged. If ever you visit the West End again, please let us know!

Thank you for your feedback, we look forward to welcoming you soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Erin, thanks for the amazing score! We are honored to have served you. Please, don't be a stranger when you are in the neighborhood!

Thank you for your feedback, we look forward to welcoming you again soon!

Mason, we are so glad you enjoyed your stay and we're excited to see we have room for improvement. We will take into consideration anything that would lead to us earning that last point. All the Best!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for the feedback, we look forward to welcoming you again soon!

Thank you for the feedback, we look forward to welcoming you again soon!

Thank you for the feedback, we look forward to welcoming you again soon!

Thank you for your feedback regarding your most recent stay. I am saddened to hear you encountered issues during your stay and will not be returning to stay with us in the future. I will share these details with our maintenance team and get them addressed right away. Please let us know if there is anything else we can assist you with!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for staying with us, we appreciate your feedback! Look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we hope to welcome you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!

Thank you for your feedback, we look forward to welcoming you again soon!