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Sure Hotel by Best Western Bordeaux Lac

3.0 star property
Guests stroll through the tranquil garden or connect with helpful multilingual staff at this Bordeaux retreat that balances relaxation and productivity

Choose dates to view prices

Sure Hotel by Best Western Bordeaux Lac offers Le Restaurant serving three daily meals, garden views, and a sunny terrace for unwinding. Travelers appreciate the convenient bar, business center, and attentive concierge services provided by the multilingual team.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,347
฿2,768 total
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Double Bed, Non-Smoking, Comfort Room, Courtesy Tray

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

1 Double Bed, Non-Smoking, Comfort Room, Courtesy Tray

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, wall-mounted lamp, and a coat rack.

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, and a wooden headboard.

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking

A hotel room with a double bed, a desk with a chair, a small trash bin, and a window with curtains.

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Accessible, Ground Floor

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Single Bed, Accessible, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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฿3,087 total
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About the area

Located on a lake, Sure Hotel by Best Western Bordeaux Lac is in Quartier du Lac, a neighbourhood in Bordeaux. The area's natural beauty can be seen at Médoc Natural Regional Park and Plage du Lac, while Cité du Vin and Barriere Casino Theatre are cultural highlights. Kart System and Cap Sciences are also worth visiting. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Bordeaux travel guide
Map
Rue Du Grand Barail, Bordeaux, Gironde, 33300

What's nearby

  • A modern building with a sign that reads "ATLANTIQUE."
    Stade Atlantique
    15 min walk - 1.3 km
  • A modern cityscape with a distinctive curved building near a river.
    Bordeaux Exhibition Center
    19 min walk - 1.6 km
  • Kart System
    2 min walk - 0.2 km
  • Barriere Casino Theatre
    5 min walk - 0.4 km
  • Bordeaux Congress Center
    6 min walk - 0.6 km

Getting around

  • Claveau Tram Station
    3 min drive
  • Le Bouscat Sainte-Germaine Station
    7 min drive
  • Bordeaux (BOD-Merignac)
    14 min drive

Restaurants

  • Chihiro
    3 min drive
  • Starbucks
    3 min drive
  • Brioche Dorée
    3 min drive
  • L'Aquitania
    3 min walk
  • Burger King
    4 min drive

About this property

Sure Hotel by Best Western Bordeaux Lac

  • Hotel near Cité du Vin
  • At Sure Hotel by Best Western Bordeaux Lac, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Le Restaurant, offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a front desk safe and a lift
    • Concierge services, multilingual staff and a 24-hour front desk
    • Guest reviews speak well of the overall condition
  • Room features
  • All 72 rooms boast comforts such as free international calls and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 26-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, a personal chef and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Up to 10 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Bordeaux Lac pet-friendly?

Yes, Sure Hotel by Best Western Bordeaux Lac allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 5 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Bordeaux Lac?

As of 9 Jul 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Bordeaux Lac on 4 Aug 2026 start from ฿2,347, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Bordeaux Lac?

Self-parking is free at this property.

What time is check-in at Sure Hotel by Best Western Bordeaux Lac?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Bordeaux Lac?

Checkout is at noon.

Where is Sure Hotel by Best Western Bordeaux Lac located?

Located in Quartier du Lac, this hotel is within a 5-minute walk of Kart System and Barriere Casino Theatre. Bordeaux Congress Center and Stade Atlantique are also within 15 minutes. Claveau Tram Station is 29 minutes by foot and Les Aubiers Tram Station is 29 minutes.

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Reviews

Sure Hotel by Best Western Bordeaux Lac Reviews

8.0

Very good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 187 out of 620 reviews
Rating 8 - Good. 278 out of 620 reviews
Rating 6 - Okay. 100 out of 620 reviews
Rating 4 - Poor. 31 out of 620 reviews
Rating 2 - Terrible. 24 out of 620 reviews

Reviews

Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities
The reception staff alone win this hotel 5*
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, staff did everything to help us as we have some mobility problems and they did all they could to help. Breakfast was very varied, excellent quality and refreshed quickly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Valkiria

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff were extremely nice, prepared to help all the time. There were no fridge in the room, though it was possible to store something in a fridge in the reception area. The hotel is in a strategic area if you want to discover the region. For Bordeaux downtown a bit too faraway.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend stay !!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Personnel chambre restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good hôtel for sleeping, not for breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Does what it says on the tin . Reasonably priced comfortable hotel for one night stop over welcoming helpful staff , very nice dinner , comfortable bed , secure parking. Ticks all the boxes
Stayed 1 night in Feb 2023
Verified

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Verified

6/10 Okay

florent

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est top du restaurant En revanche une des responsables a refusé avec c prétextes pour ne pas me donner ma facture prétextant que c est hôtel .com qui devait me la donner on voyait bien. Que ça la faisait suer pour rester poli Dans ma confirmation hôtel.com c est bien indiqué que la facture est a récupérer à l hôtel car j avais opté pour un règlement sur place Et j ai du rappeler pour l obtenir, ce qui est a mes yeux vraiment gonflant Je voyage depuis 25 ans dans tous les hôtels et c est assez rare ce type de comportement qui va faire que je n irai plus dans cet hôtel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Senedo

Liked: Cleanliness, staff & service, property conditions & facilities
Bon lit.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Laurena

Liked: Cleanliness, staff & service, amenities
Bon hôtel rénové à l’intérieur et bon accueil.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable Le personnel vraiment gentille et professionnel Florine elle fait son travail bien comme il faut
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Marion

Rien d’exceptionnel. Chambre bouillante
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Chambre propre
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel était très accueillant, l'hôtel est propre ainsi que la chambre. Super rapport qualité prix, je recommande
Stayed 1 night in Jan 2026
Verified

8/10 Good

didier

Liked: Cleanliness, staff & service, amenities
Bon accueil Confort très correct
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Personnel sympa mais pas de chauffage sans être prévenu avant notre visite
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et cosy. Lit confortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CECILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe très accueillante, aimable et à l'écoute. Le service est au top!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pas de commerce a proximite
Stayed 2 nights in Oct 2025
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était ok mais au deuxième jour nous n'avons pas eu de verres à disposition.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für Übernachtungen, braucht ist vorhanden.
Stayed 7 nights in Aug 2025