Search Hotels Near Bones of Oak & Iron, Portsmouth

"The staff were friendly, welcoming and helpful. When we reported our room as too hot and we were unable to lower the thermostat on the radiator they were in to fix it."

"Great all round Staff are your biggest asset all of which were brilliant!!"

"First class"

"Considering the price, we had high hopes for our stay at this house, but unfortunately, we were quite disappointed. Upon arrival, we found the property was not very clean. There was urine left in the upstairs toilet, the downstairs bathroom was dusty with hair around the toilet, and the bath mat had been folded up while still wet. We also noticed a live worm or parasite on the window sill, which was very off-putting. The towels provided, which were left in a pile in the middle room, had an unpleasant smell. Additionally, the window in that room didn’t close properly, making it unsafe and uncomfortable for our children to sleep there. On a positive note, the kitchen was a good size and well stocked with glasses and cutlery. However, there were no extra bin bags or clean kitchen towels, or disinfectant spray/wipes, which made things a bit inconvenient. Lastly, parking was extremely difficult to find in the area, which added to our overall frustration I would not recommend."

"property just down rd from the hard. Hard to find without prior knowledge. Entry was difficult becuase the entry system at first took a lot of doing. It is on a safe system that needs imput from the owners and a no to get the small safe to drop and reveal the key to apt. Not able to get TV or internet until landlady came on sun morning. Phone conversation was not good at all. Frequently breaking down when asking questions. No instructions at all in apt to get started. No hot water until landlady came and fixed it on the Sun morning. Showe did work hoever.. No explanation. I used kettle for a wash to get hot water..This apt is clean but instructions need to be in apt for customer use. facilities spoiled the stay for me. I would reccomend that these conditions were revied by the owners before letting out again. Certainly it is worth a complaint to the net advertisers."