Aparthotel

Residence - Palais Hörtenberg

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Located close to Museo Archeologico dell'Alto Adige and Bolzano Christmas Market, Residence - Palais Hörtenberg provides laundry facilities, a full-service spa and a hot tub. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ฿4,634
฿5,277 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Condo

A hotel room with a large bed, a modern headboard, a bedside table, a nightstand, and a view of the city through a balcony.

Deluxe Condo

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Studio

A modern hotel room with a large bed, a bench, a round table, and a view through the glass doors.

Superior Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio Suite

A hotel room with a large bed, a TV mounted on a wooden panel, a balcony with curtains, and a view of buildings.

Superior Studio Suite

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for City Studio

A modern hotel room with a large bed, a desk with a chair, a small table, and a hanging light fixture.

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

A modern hotel room with a large bed, a small table, a sofa, and a window with curtains.

Superior Studio

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio Suite

A modern bedroom with a large bed, a wooden wardrobe, and a nightstand.

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Condo

A modern living room with a sofa, a dining area, and a TV mounted on the wall.

Deluxe Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Apartment

A modern, compact bedroom with a bed, a small desk, and a kitchenette.

Premium Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

A modern hotel room with a large bed, a sofa, and a kitchenette in the background.

Exclusive Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Elite Apartment

A modern bedroom with a large bed, built-in wardrobe, and a flat-screen TV.

Elite Apartment

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Elite Loft

A modern living room with a dining area, a kitchen, and a sofa.

Elite Loft

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Condo

A modern kitchen with a central island, bar stools, a hanging plant, and a built-in microwave.

Family Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Bolzano, Residence - Palais Hörtenberg is in the city centre. Piazza Walther and Castel Firmiano are notable landmarks, and the area's natural beauty can be seen at Isarco Valley and Dolomites. Museo Archeologico dell'Alto Adige and Bolzano Christmas Market are two other places to visit that come recommended. Visit our Bolzano travel guide
View more Aparthotels in Bolzano
Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • A historic building with a sign for the Südtiroler Archäologiemuseum.
    Museo Archeologico dell'Alto Adige
    2 min walk - 0.2 km
  • A bustling market square at night with illuminated stalls and a large Christmas tree.
    Bolzano Christmas Market
    6 min walk - 0.6 km
  • A public square with a statue, colorful buildings, and a mountain in the background.
    Piazza Walther
    6 min walk - 0.6 km
  • A historic church with a tall tower and a patterned facade.
    Cathedral of Bolzano
    6 min walk - 0.6 km
  • Free University of Bozen-Bolzano
    2 min walk - 0.2 km

Getting around

  • Bolzano/Bozen Station
    10 min walk
  • Bolzano (BZO)
    18 min drive

Restaurants

  • Hopfen & Co.
    2 min walk
  • Ristorante Pizzeria Casa al Torchio
    2 min walk
  • Temple Bar Genuine Irish Pub
    5 min walk
  • Nadamas
    3 min walk
  • Bistro 12
    1 min walk

About this property

Residence - Palais Hörtenberg

  • Luxury aparthotel near Bolzano Christmas Market
  • Located close to Museo Archeologico dell'Alto Adige and Piazza Walther, Residence - Palais Hörtenberg provides laundry facilities, a full-service spa and a hot tub. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • Self-parking (surcharge), a vending machine and a TV in reception
    • A lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guest rooms at Residence - Palais Hörtenberg have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and free toiletries
    • 55-inch plasma TVs with cable channels
    • Wardrobes/cupboards, full-sized fridge/freezers and microwaves

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: DCA ESG Sustainable. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (55 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Roll-in shower (100 centimetre wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day.
Cots (infant beds) are available for EUR 20.0 per day

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number IT021008B44N7PCCP9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Residence - Palais Hörtenberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Residence - Palais Hörtenberg?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Residence - Palais Hörtenberg on 4 Nov 2026 start from ฿4,634, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence - Palais Hörtenberg?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence - Palais Hörtenberg?

Checkout is at 10:00 AM.

Where is Residence - Palais Hörtenberg located?

Located in Old Town Bolzano, this luxury aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Bolzano Christmas Market and Piazza Walther. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes.

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Reviews

Residence - Palais Hörtenberg Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 227 out of 282 reviews
Rating 8 - Good. 41 out of 282 reviews
Rating 6 - Okay. 8 out of 282 reviews
Rating 4 - Poor. 3 out of 282 reviews
Rating 2 - Terrible. 3 out of 282 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Pleasantly surprized , I would come here again. Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Entrance of the hotel was hard to find. But location was ideal, central to everything!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Spa too expensive. Great location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious room, easy check-in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay, very nice modern rooms. Great location, nice staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Great location and super modern rooms
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and spacious room. Good location and quiet neighborhood.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms, friendly staff, awesome location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
It was a very nice place with a beautiful view and great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was comfortable, clean & close to the train station & Christmas Markets.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property with great views and located in historical area.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We absolutely loved it here. The location is perfect right in the heart of the old part of the city and walkable. The train station is only a 10 min walk to the hotel. The hotel itself is so clean and the staff was awesome, helping us with every thing from laundry, to what to do and helping us navigate trains. The room was beyond my expectations. So beautiful, spacious and clean. We loved the terrace connected to our room and spent mornings there. If I ever come back I will definitely stay here again! Thank you for an unforgettable trip!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great for a family stopover.

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and hassle free. Staff was kind. Could have been better with a few more amenities like a few sanitary pads and tooth paste. Overall great little spot. Best part was the view of the mountains.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent location. Excellent and very clean accommodation.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect Stay

Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple, friendly welcome. Helpful receptionist. Everything was as described: great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious. Had a refrigerator and a table so that we could buy a few groceries such as cold cuts, bread, wine and cheese to enjoy if we didn’t want to dine out. Plenty of great places to eat nearby. We would stay there again.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy check in and check out. Friendly staff. Able to do laundry.
Stayed 5 nights in May 2025