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"It was very hot.windows were closed no curtains closed to stop the heat , the room was very hot and we didn't have a good rest ."

"Great place"

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"Very clean property and the pud is great for food"

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."

"Very comfortable room and an excellent host"

"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Very good."

"As I am not happy on the phone found having to book for parking very difficult had to phone direct to the parking company As the reception would not except cash"

"Lovely room and good breakfast with helpful cheerful staff."

"Very lovely hotell. Everything was so practical like where the plugs were located - close to a mirtor for when you are drying and styling your hair for instance."

"Ideal location for my work and lovely memy"

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."