"Worst experience I've ever had. Upon arrival, the woman at the door asked me to carry my luggage from the car to my room. When I tried to pay the deposit with my Visa debit card, they refused it. As a result, I didn't receive my complimentary coffee and sugar daily and had to ask for them each morning. They didn't even provide a coffee cup. At breakfast, there were more staff than food items available, and I had to beg for bread. For a five-star hotel, this was incredible. It's better to spend...
"I am very disappointed with my experience at this hotel. We were not given the room that I originally booked. When I asked about it, the staff gave us explanations that were not truthful and claimed that the different room they offered us was actually better than the room we had booked.
However, that was not what I booked or paid for. Regardless of whether they considered the replacement room “better,” I specifically chose and reserved a particular room, and the hotel did not provide what was...
"Accessibility to rooms was an absolute joke! I’ve never walked so far to reach my apartment. The journey isn’t just miles away to your room but it’s very unsafe- uneven concrete, steep steps- not sure how disabled people manage.
After checkout I requested for my luggage to go in the luggage room however it was in the lobby area for three hours ! I came back to see my zip broken.
They also only gave me and my partner 1 key between us!
Not good customer service"
"Um dos melhores hotéis de Bodrum
Quarto amplo e confortável muito bem cuidado e limpo pela equipe de funcionarios
Piscina fantástica beira do mar
Beach Club do hotel com equipe fantástica para lhe atender
Com ótimos restaurantes no hotel com estrela michelin
Um dos melhores hotéis que me hospedei"
"The staff at the hotel are very accommodating and ready to help. I had a lovely massage as well with wayaan I guess her name, she was amazing and released foot cramp I had bless her. Breakfast was basic though, just top it up with some fresh fruit and lemons in the warm summers."
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