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Playa Tortuga Hotel Beach And Resort

4.0 star property
Travelers relax at this oceanfront retreat where the pools beckon for sunbathing while the nearby waters invite exploration through kayaking and sailing adventures

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Playa Tortuga Hotel Beach And Resort offers oceanfront relaxation with sea views and outdoor pools. Guests can kayak, sail, work out in the gym, enjoy meals at the restaurants, and use free in-room WiFi and laundry facilities. Visitors praise the attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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The price is ฿2,441
฿2,686 total
includes taxes & fees
22 Jun - 23 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: PAB 35
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PAB 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 14.00 to 20.00 for adults and PAB 6.00 to 15.00 for children
  • Airport shuttle fee: PAB 5.35 per person (one-way)
  • Airport shuttle fee per child: PAB 5.35 (one-way), (from 2 to 12 years old)
  • Early check-in fee: PAB 35 (subject to availability)
  • Late check-out fee: PAB 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 155719417

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Tortuga Hotel Beach And Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Playa Tortuga Hotel Beach And Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Tortuga Hotel Beach And Resort?

Self-parking is free at this property.

What time is check-in at Playa Tortuga Hotel Beach And Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of PAB 35 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Playa Tortuga Hotel Beach And Resort?

Checkout is at noon. Late checkout is available for PAB 40.00 (subject to availability).

Does Playa Tortuga Hotel Beach And Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of PAB 5.35 per person applies.

Where is Playa Tortuga Hotel Beach And Resort located?

Nestled on the beach, this Bocas del Toro hotel is within 1 mi (2 km) of Tortuga Beach and Istmito Beach. Paunch Beach and Lil' Spa Shop by the Sea are also within 2 miles (3 km).

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 446 reviews
Rating 8 - Good. 154 out of 446 reviews
Rating 6 - Okay. 85 out of 446 reviews
Rating 4 - Poor. 54 out of 446 reviews
Rating 2 - Terrible. 22 out of 446 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot friendly staff!!
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
The breakfast was very good, lots of variety. The hotel was good for our 2 night stay. The staff was very helpful and gracious.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited during rainy season. Fabulous views, staff, bed, linen, pillows, AC, pool, outside over-the-water restaurant/bar, & beach area. Room w/broken sliding door. Recommend: replace room curtains, deep cleaning floor into corners, sweep bugs (lots of flies). Honors jubalido (resident senior discount).
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Judson

Liked: Cleanliness
The hotel has a great location but it is very much in need of an update. I was also told it is for sale which is why nothing is being done. The breakfast is horrible and the food was very inconsistent. The ladies at the front desk were very helpful and friendly.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Cyrill

Disliked: Property conditions & facilities, room comfort

No good value for money

friendly and supportive staff. But bad value for money. Breakfast very limited and always missing items. Quality and choice for lunch / dinner max. Medium. Beach at the hotel not swimmabe really.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Such an amazing place to stay! The staff were incredibly friendly and our room was so comfortable. The location is perfect with great beach access.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Claudia

Liked: Cleanliness
Great please to rest and good amenities.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpfull
Stayed 9 nights in Mar 2023
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very large room. A couch and TV at the entrance and a big king size bed with a lovely balcony overlooking the ocean in a separate room. The bed was super comfy. The pool is large, clean and warm.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

michael

Liked: Staff & service, room comfort
They have a problem with the water
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
I din't like at all .Very expence
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Sai

Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at Playa Tortuga was unfortunately very disappointing. From the moment we checked in, it was clear that the property is poorly maintained. The overall cleanliness of the place was lacking, especially in the rooms and bathrooms. The bathroom was in unacceptable condition—there was no shower head, visible stains on the walls and fixtures, and we even encountered roaches, which was extremely unpleasant and concerning. The room itself did not feel clean or well cared for, which made the stay uncomfortable. Basic maintenance and hygiene standards were clearly not met. For a hotel that markets itself as a relaxing place to stay, this was far from the experience we expected. The food was average at best. While it was edible, it did not stand out in terms of quality or variety. To make matters worse, on the day of checkout, we went for breakfast at 7:30 AM and were told that breakfast was not available, even though the hotel states that breakfast starts at 7:00 AM. It appeared that service only begins once more guests arrive, which is very inconvenient for travelers with early plans. Overall, this stay was a letdown due to poor cleanliness, lack of proper maintenance, and inconsistent service. Based on our experience, I would not recommend Playa Tortuga to anyone, and we would not consider staying here again.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Maritzel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sure at one point in time, this was an A rated resort. It is very obvious that the property has not been kept up since it opened. The curtain in my room was torn, sliding glass in bathroom did not work and was falling apart, every time I showered it flooded, the furniture was old, discolored, and falling apart, the grass was unkept, weeds were even growing in the sand. I could go on and on. However, I will say that the staff and the food was the best thing about this property.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Ameth

Disliked: Staff & service
We understand that as any resort they had safety policies but having 4 small kids and being unable to stay all together in the same room is ridiculous. I stayed in this resort many times for years and they couldnt fix anything to acomodate my kids leaving me to the search of a new place to stay with them. I hope they return to their old management or do something different because I could never ever return to this hotel and I would never ever recommend anybody to stay there. Im sure Im not the only one who has something to say about it.I would rather stay on the street if it was my only option. very very dissapointed
Verified

2/10 Terrible

Grisselle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein grauenhaftes Hotel. Auf gar keine Fall weiter zu empfehlen. Nichts was dort angeboten wird, hat Bestand. Weder der Pool der völlig verdreckt ist noch gibt es eine Spiel Ecke für Kinder. Einfach nur eine pure Enttäuschung dieses Hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Salvador

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La piscina sucia e inutilizable. El comedor interior cerrado en obras. No habia nevera en la habitacion con el calor de la zona. Agua no apta para beber y ausencia de botellas en la habitacion ni maquinas proveedoras de bebidas. Menu poco variado y siempre el mismo. Desayuno muy limitado sin posibilidad de pedir otras cosas.
Stayed 6 nights in Jun 2023
Verified

4/10 Poor

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está descuidado y abandonado con piscina q no se puede usar Pocas opciones de comida y repetidas Sin opciones de transporte Sin neveras en la habitación
Stayed 6 nights in Jun 2023
Verified

8/10 Good

JARED EFRAIN BUSTAMANTE

Liked: Cleanliness, staff & service
Las habitaciones están bien las albercas están bien funciona muy bien el Aire Acondicionado y tienes muy buen internet prácticamente en todo el hotel, lo que no me gustó fue que tienen un grave problema de presión de agua hay momentos en los que No sale agua en el baño siempre regresa pero por momentos te quedas sin agua, la playa que tiene no está tan buena ya que prácticamente no hay playa , el desayuno que te ofrece es igual a cualquier hotel de cadena y si estás 8 días como yo desayunas lo mismo siempre no hay mucha diferencia, el menú para comer o cenar está un poco limitado es mejor salir al pueblo a comer, y si quieres unos tragos solo tienen la mitad de lo que ofrece la carta.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very big, the staff are extremely friendly and helpful, overall it was clean and if you needed help with a problem it was taken care of. The food was okay and they will try to accommodate any wishes you might have, the downside was the food might not be as hot by the time you get it at your table. Would I come back yes but not at any holiday time as it might get to noisy and as this hotel is very big a lot of guests.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Antonio

Disliked: Staff & service, amenities
the menu provided was substandard, the fact that we added breakfast and dinner included in our packages should not mean that the menu should be less than the actual menu.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bien ubicada
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. We felt taken care of and were helped at every turn. The hotel had what we needed, but it was the staff that made it special, specifically the help from the front desk.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

El hotel le pesan los años, pero se nota el esfuerzo por mantenerlo y se pasa muy bien. Iveth de recepción te hace sentir en casa. Donde esta ubicado el hotel es lo máximo un hotel privilegiado en locación.
Stayed 3 nights in Apr 2022