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"Exceptionally clean room, courteous and helpful staff"

"We spent a week at Paradise Koh Yao at the end of January 2026. Initially, we were assigned bungalow 211, very close to the pool, but with so many children playing there, it was difficult to rest. Therefore, we asked to change and were moved to bungalow 221, which was much better. Both rooms were in excellent condition, spacious, and with all the amenities. The hornbill,what a bird, they are incredible,surely the stars of the show. The hotel food is very good, and the restaurant atmosphere is very pleasant, especially on the sand at night. However, the service is sometimes a bit slow, seemingly due to the kitchen.One day we ordered a room service and food came in layer lunch box,something unacceptable in a 4 star property . They frequently organize good barbecues with pleasant live music. The beach is good at high tide; otherwise, swimming is impossible. Breakfast is just ok but not spectacular; perhaps it's too strict with nothing else available besides the buffet, such as a smoothie. I made a mistake in my reservation by adding an extra night, but the management very kindly refunded me in the form of a resort credit. The noisy construction of more bungalows during peak holiday season is deeply reprehensible, regardless of the comfort of guests. Loud hammering and drilling could be heard in our room, sometimes even after 7 pm. I don't want to imagine what it was like in the rooms on the hill next to the construction site,truly disrespectful"