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"Staff were lovely and very helpful room lovely and spacious hood powerful shower , food not as good as last year though , entertainment not as good as last year either"

"The hotel, in it's day, had been beautiful. Unfortunately now it needs lots of updating. Our bedroom was very clean with spotless bedding. Also everything you needed in the room including a fan. The doors needed maintenance, I.e. very scuffed so needed painting. The carpet was also in need of being replaced although not torn anywhere. The lifts in the hotel weren't all working, only one out of three. The cabaret room needed to be updated, very old fashioned. It is such a shame to see the hotel...

"Spotlessly clean, friendly staff, amazing breakfast, fantastic choice of beverages in room, thoroughly enjoyed our stay we will be back"

"Amazing stay here loved it. Will deffo be going again x"

"We have stayed at the Best Western Carlton a number of times over the last ten years and never encountered anything to grumble about. Always comfortable and happy there with helpful and friendly staff."